App maintenance services
Mobile app maintenance and support services | Mobile app maintenance services | Mobile application maintenance services
Support and Maintenance Services for Mobile and Web Applications
Great UX, Poor Performance?
Your mobile or web app may look stunning, but users won’t spend more time if it crashes, lags, or breaks after every update. A five-star user experience needs both beautiful design and flawless performance across all devices and platforms.
At Codewave, we specialize in mobile app maintenance and support services to keep your iOS, Android, and web applications continuously upgraded and running smoothly. We monitor app performance in real-time—tracking server health, API speeds, and crash reports. With tools like Firebase Crashlytics and New Relic APM, we identify issues like memory leaks, slow response times, and app crashes before they affect users.
We regularly audit your mobile and web apps to patch security vulnerabilities, update outdated SDKs, and fix broken code. Our team handles OS upgrades, API changes, and CI/CD management, ensuring your app remains compatible and high-performing. Backend support includes database optimization, server scaling, and API monitoring, keeping your app fast even under heavy traffic.
Security patches, automated mobile testing with Appium and Selenium, and real-time bug tracking help maintain your app’s stability over time. Tight collaboration with your development team means faster issue resolution, seamless updates, and uninterrupted user experiences.
Your App, Always at Its Best—Powered by Codewave.
99.9%
Uptime
80%
Crash Reduction
12-Hour
Bug Fix Time
Zero
Security Breaches
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Fix Issues Before Users Notice.
Our app maintenance services keep your app stable, secure, and fast by monitoring performance 24/7 to catch issues before they impact users. We fix crashes, optimize load times, and roll out updates without breaking functionality.
App performance issues like slow loading or server downtime can directly impact revenue and customer trust. Our 24/7 monitoring detects problems early, preventing disruptions before they escalate.
Using Datadog, we track key metrics like server uptime and load times in real-time, identifying issues like server overloads or slow transactions. PagerDuty alerts our team immediately to resolve problems fast, minimizing customer impact. By monitoring your app all the time and jumping into action as soon as an issue appears, we help keep your app running smoothly. This means your users can rely on your app, you won’t lose customers, and your business stays on track.
For example, let’s say you run an online store, and during a big sale, traffic spikes, causing checkout delays. With 24/7 monitoring, we’d spot the issue instantly and fix it before customers start abandoning their carts. This keeps the sales flowing and your customers happy.
App crashes frustrate users and threaten revenue and brand reputation. Our advanced bug fixing and patch management ensure your app stays stable, providing users with a seamless experience.
We use Firebase Crashlytics for in-depth crash reporting, allowing us to identify root causes in real-time and resolve issues before they escalate. In addition, New Relic Mobile continuously monitors app performance, flagging potential bottlenecks, slowdowns, or crashes that could impact user engagement. This dual-layer monitoring ensures rapid problem identification and quick resolution, minimizing downtime.
For instance, a ride-sharing app may experience crashes during peak hours, disrupting ride bookings and potentially costing revenue. Our real-time monitoring detects these issues immediately, and we can deploy targeted patches in minutes, ensuring uninterrupted service and keeping your users engaged. This proactive approach reduces service interruptions, preserves customer loyalty, and protects your business’s bottom line.
Hidden issues like slow load times, heavy screens, or delayed API responses can reduce user satisfaction and retention even when an app appears functional. We optimize mobile and web apps to ensure fast, reliable performance, preventing bottlenecks before they impact users.
We use Lighthouse for web audits and AppDynamics Mobile Monitoring for real-time performance tracking to analyze loading patterns, API response times, and asset sizes. We optimize large files, streamline APIs, implement lazy loading, and integrate CDNs to speed up content delivery across devices and networks.
This approach speeds up apps and boosts key business metrics, improving user retention, app store rankings, session durations, and brand loyalty through consistent performance.
For example, a logistics company facing delays in package tracking during peak hours benefits from optimized APIs and CDN integration, ensuring a smooth, fast experience even during high traffic.
New OS versions or device releases can cause app features to break, leading to crashes, UI glitches, and poor user experiences. If not addressed quickly, these issues can harm user retention and damage your app’s reputation. We continuously monitor OS rollouts and device releases to ensure your mobile and web apps remain compatible, stable, and fully functional, without surprises.
We proactively test your app’s compatibility across a wide range of devices and OS versions using BrowserStack for automated cross-platform testing and Sauce Labs for real-device simulations. We also update SDKs, patch deprecated APIs, and refactor code to prevent disruptions before users even notice. This ensures consistent performance, which is crucial for customer loyalty and long-term revenue retention.
For example, a video conferencing app might face camera integration issues with a new iOS update. Our cross-platform testing can detect the issue early, allowing us to deploy patches that restore full functionality before users experience any disruptions. This proactive approach keeps your app reliable, protects your brand, and minimizes the risk of user churn.
Security vulnerabilities and outdated compliance can expose sensitive data, result in regulatory fines, and harm your brand’s reputation. We provide continuous security audits and compliance checks to detect vulnerabilities early, fix them before exploitation, and ensure your app stays aligned with regulations like GDPR, HIPAA, and PCI-DSS.
We conduct thorough scans using OWASP ZAP for dynamic security testing and Snyk to monitor open-source dependencies. These scans help identify critical threats like SQL injection and insecure data storage. Our team promptly deploys patches, ensuring your app remains secure without compromising performance.
We protect your business from penalties and data breaches by staying ahead of security risks and regulatory changes. For example, a healthcare app can identify outdated encryption protocols during an audit. We can update security measures, ensuring HIPAA compliance and preserving both data safety and user trust.
To stay competitive, apps must evolve quickly. We integrate strategic features based on real-time user feedback and market trends, driving engagement, retention, and lifetime value.
We use React, Flutter, and Angular to deploy features like personalized notifications, multi-language support, in-app purchases, and location-based services—all designed to boost engagement and conversions.
Before launch, each update undergoes A/B testing with Optimizely and performance testing to ensure zero downtime and measurable impact on user experience and KPIs.
For example, a food delivery app wants to add a multi-address ordering feature based on customer feedback. This update improves customer satisfaction and increases retention, driving repeat usage and strengthening the app’s market position.
Data loss can instantly erode user trust and cause significant business disruptions. We implement automated, high-frequency backups and recovery systems that ensure your app’s critical data is never compromised, maintaining business continuity even in the face of system failures.
We create regular, point-in-time snapshots of your app’s data using AWS Mobile Services and Azure Backup. In the event of a failure, automated workflows immediately restore the most recent backup, preventing downtime and ensuring data consistency without requiring manual intervention.
For example, a fitness tracking app experienced a backend crash that deleted users’ workout data. Thanks to hourly backups, we can restore the data instantly, ensuring that user engagement and daily active users remain stable, while protecting the app’s reputation for reliability. This proactive strategy helps retain users and prevents revenue loss from service disruptions.
When user feedback is ignored, your app ratings drop, installs slow down, and users start switching to competitors. We monitor real-time reviews and collect in-app feedback to address complaints, boosting ratings and driving more installs quickly.
We monitor reviews using AppFollow and collect in-app feedback through Instabug to identify recurring issues. We prioritize fixes and deploy updates quickly. At the same time, we optimize your app’s store listing, updating titles, descriptions, and screenshots to reflect recent improvements and increase visibility.
For example, if a social networking app received complaints about slow loading times. After addressing the issue and updating the app description, the app can see improved ratings and a surge in new installs, driving user acquisition and engagement.
Performance Drops? Our Solutions Keep Your App at Its Best.
Our app maintenance solutions offer 40% speed improvement, reduce load times, fix slow API calls, and prevent crashes. Optimize performance so users get a responsive, reliable app—every time they open it.
Your app deserves world-class support.
Let’s talk maintenance.
Tools Powering Our App Maintenance
| Performance Monitoring |
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| Bug Tracking & Issue Management |
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| Version Control & CI/CD |
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| Security & Compliance |
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| Crash Reporting & Debugging |
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| Automated Testing |
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| Cloud & Infrastructure |
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| Database Management |
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Codewave: App Care, For Every Industry.
We’ve worked with 400+ businesses across 15+ industries—healthcare, finance, retail, and more. Your app runs 40% faster with seamless updates and bug fixes. We handle the tech, so you can focus on scaling.
| Healthcare | Ensuring EHR stability and protecting against security threats is critical in the healthcare industry. We streamline HL7/FHIR interoperability, optimize telehealth video compression, and integrate medical devices for real-time diagnostics. Example: A hospital app syncs patient vitals from IoT monitors, auto-updates prescriptions, and prevents downtime during high-traffic periods, ensuring smooth operations around the clock. |
| Transportation | For transportation, we optimize GPS accuracy, improve route planning, and stabilize fleet tracking APIs. Our solutions enable real-time driver-dispatch communication and automated fare calculations. Example: A ride-sharing app uses live traffic data to adjust routes in real time, recalculating ETAs and preventing crashes caused by outdated navigation information. |
| Energy | We monitor grid load balancing, automate predictive maintenance for transformers, and update IoT firmware to prevent faults. We also track real-time carbon emissions for compliance. Example: A smart grid app detects transformer heat spikes and triggers repair alerts, preventing cascading failures and protecting the power distribution network from critical downtime. |
| Retail | We fix checkout failures, sync inventory across POS systems, and optimize AI-driven demand forecasting. We ensure payment gateway uptime and fraud detection accuracy. Example: A retail app updates stock levels in real-time, flags unusual purchase patterns, and prevents failed transactions during sales. |
| Insurance | We automate policy validation, enhance fraud detection using AI, and update OCR for document verification. We ensure compliance with regulatory frameworks like NAIC and IRDAI. Example: A claims processing app extracts details from scanned invoices, detects forged documents, and accelerates payout approvals. |
| Agriculture | We maintain IoT sensors to monitor real-time soil conditions, automate irrigation systems, and update pest detection models to enhance crop health. We also integrate satellite data for weather-based crop cycle planning, ensuring smarter and more efficient farming decisions. Example: A precision farming app automates irrigation based on real-time soil moisture readings, optimizing water use, reducing costs, and minimizing crop yield loss from over- or under-watering. |
| Education | We fix LMS integration issues, maintain live video stability, and secure student data encryption. We optimize AI-driven adaptive learning algorithms. Example: An e-learning app loads personalized quizzes instantly, prevents buffering in lectures, and encrypts student performance data. |
What to expect
What to expect working with us.
We transform companies!
Codewave is an award-winning company that transforms businesses by generating ideas, building products, and accelerating growth.
Frequently asked questions
App maintenance services keep applications secure, updated, and running efficiently. It includes bug fixes, security patches, performance optimization, and feature updates to ensure smooth functionality and user satisfaction.
Regular updates are needed every few weeks for security patches and bug fixes. Feature enhancements and performance optimizations depend on user feedback, industry trends, and OS updates.
Mobile application maintenance services include corrective (bug fixes), adaptive (OS and API updates), preventive (performance monitoring), and perfective (feature enhancements) support. Each ensures long-term app stability.
Regular maintenance prevents crashes, speeds up load times, and enhances user experience. A well-maintained app improves engagement and retention, reducing churn rates significantly.
Costs depend on app complexity, platform (iOS, Android, or web), frequency of updates, third-party integrations, and compliance requirements. Proactive maintenance reduces long-term expenses.
Codewave fine-tunes backend architecture, optimizes database queries, and reduces API response times by 35%. Advanced monitoring tools detect and resolve performance bottlenecks proactively.
Codewave updates encryption protocols, patches vulnerabilities, and ensures compliance with industry standards like GDPR and HIPAA. Regular security audits prevent breaches.
Yes, Codewave offers round-the-clock monitoring, identifying and fixing issues before they impact users. Automated alerts and quick response times ensure minimal downtime.
Codewave deploys real-time error tracking, automated rollback strategies, and cloud auto-scaling. This approach ensures uninterrupted service and faster issue resolution.
Yes, Codewave upgrades outdated codebases, migrates to modern frameworks, and integrates new APIs. This improves scalability, security, and overall app efficiency.
Codewave provides mobile app maintenance and support services across healthcare, fintech, retail, logistics, and more. Its industry-specific expertise ensures compliance, high availability, and seamless integrations.
Codewave prioritizes preventive mobile app maintenance services, reducing unexpected failures and high emergency costs. Scalable pricing models and automation lower long-term expenses.
