Intersection of what users need most, that your business can fulfill best
- User Interviews (qualitative study)
- User Research (quantitative study)
- User Personas & Empathy (pen profiling)
- User Journey Mapping
- Thought-feel-action gap identification
- User Needs, Behaviors & Interactions
- Business Goals Mapping
- Information Architecture & Navigations
- Wireframe & Interactive prototyping
- Visual & Multi-sensorial design
- Feedback & Iterative improvisation
We take our customers through focused brainstorming sessions, user-centric roleplays and research, and customised workshops within a collaborative exercise of 6 to 8 weeks to identify user demographic and pain points.
Our design thinking philosophy is about empathising with the users and gaining clarity on their critical needs, without compromising on developing a definitive roadmap for your business or its profitability.
Design thinking practice
We’ve developed an extensive Design Thinking framework, meticulously evolved through experience of interviewing over hundreds of users and business owners.
This practice guides our collaborations with multiple stakeholders and teams to solve users’ problems and maximize business profits. Our aim is customer and user delight, with the value-add of meeting business needs of the future.
Request download of our design thinking worksheet ⟶
Codewave's core pillars of digital platform development
We design for delightful omnichannel CX with Intelligent automation engines for real-time insights; Data sensing & storage solutions for high precision & effectiveness; Agile architecture for speed, scale, and flexibility; DevSecOps approach for fast, secure, and continuous innovation.
Design thinking led Digitization Practitioners
Our team of Design thinking led Agile, Digital transformation practitioners & lead consultants, through digital strategy consulting, design innovation and technology development, have impacted 300+ businesses in 15+ countries, in the last 8 years of operations.