Conversational AI Services

Answering repetitive questions takes time and slows your team down. Chatbots handle these tasks instantly, managing FAQs, tracking orders, and processing tickets so your team can focus on more significant issues.

We build AI-powered chatbots using Dialogflow and IBM Watson. They respond quickly to make it easy for customers to get what they need. We design simple, intuitive conversational flows that guide users effortlessly. The chatbot transfers conversations to your team for complex issues with all the context intact.

In action: During a busy sale day, the chatbot handles thousands of users at the same second, understands their queries, gives them quick recommendations and comparisons, all while transferring complex cases to live agents. This reduces wait times and keeps everything running smoothly, even during peak traffic.

Managing schedules, reminders, and follow-ups manually creates delays. Important tasks are overlooked, meetings are missed, and customers are left waiting. Traditional methods struggle to keep things organized, leading to frustration.

Virtual assistants handle these tasks instantly. They schedule appointments, send reminders, and follow up automatically. NLP in virtual assistants helps to analyze inputs  to understand and respond to user preferences. Tools like Google Calendar manage scheduling seamlessly, while Zapier ensures all systems are connected for smooth task automation.

In action: Imagine if a customer requests a service appointment. The virtual assistant checks availability, books a time slot, and sends a confirmation email in seconds. On the appointment day, it sends a reminder– everything runs smoothly without anyone following up manually.

Language barriers can make customers feel ignored and disconnected. Trust is lost when they can’t get answers in their preferred language and are likely to look elsewhere. 

We design AI solutions that provide seamless multilingual communication. Powered by NLP and integrated with Google Translate, our systems adapt to multiple languages while keeping the context intact. Customers get the answers they need without delays or miscommunication, no matter where they are.

In action: A customer asks about pricing in French, and the AI responds immediately with accurate details. Later, they continue the conversation in English, and the system switches effortlessly, ensuring a smooth experience.

Every conversation holds valuable insights– where customers drop off, hesitate, or lose interest helps you improve their experience and close gaps in communication. it’s difficult to know what’s working and what needs fixing without data.

We use conversational analytics to track customer interactions in real time. Hotjar shows exactly where users leave or get stuck, while Google Analytics highlights patterns and engagement trends. These insights help us refine chatbot flows, remove friction, and make conversations smoother and more effective.

In action: A user tries to book an appointment but stops at the time selection step. Conversational analytics flags this as a point of hesitation. The chatbot is updated to provide clearer options and a confirmation prompt, ensuring users can complete their bookings smoothly.

Customers want convenience, and voice interactions deliver just that. Whether it’s placing an order, finding information, or controlling smart devices– voice AI makes these tasks faster and easier. Traditional methods like navigating menus or typing out queries can feel slow and frustrating, especially on the go.

Our voice AI solutions use NLP to understand natural speech for users to interact effortlessly. We design voice-activated assistants and smart device control systems that respond accurately and adapt to user preferences. We use Amazon Alexa Skills Kit to build solutions that integrate seamlessly with your existing platforms to make voice interactions smooth and reliable.

In action: A customer uses a voice assistant to check product availability. The AI provides information instantly and suggests a nearby store for pickup, all without needing to type or navigate through menus.

Sales teams waste valuable time on repetitive tasks–qualifying leads, sending follow-ups, and scheduling meetings. These manual processes slow them down and leave less time to close deals.

Our AI-driven sales assistants handle these tasks efficiently. Salesforce Einstein and Outreach qualify leads based on real-time data, automate personalized follow-ups, and book meetings directly in your team’s calendar. Integrated with your CRM, they ensure every interaction is logged and tracked without requiring manual updates.

In action: The AI assistant instantly follows up with a lead, books a meeting, and updates the CRM—all in real-time, so the sales rep can focus on closing deals.