Artificial Intelligence Video Chatbot Services
Video chatbots: Your 24/7 virtual face for business.
Video chatbots, with talking AI avatars, help you connect with customers in real-time offering quick, human-like responses, reducing wait times and improving engagement. You can offer personalized support, engage users visually, and practically respond to every query in 30 seconds. Codewave designs video chatbots for instant, human-like engagement customized for your business needs.
We understand your customers’ needs and the experience you want to deliver—user interaction, personalization, and a seamless onboarding process. Leveraging platforms like Heygen & Synthesia, we create custom AI avatars that bring a human-like presence to your digital interactions. We integrate advanced context management through OpenAI’s GPT, enabling your chatbot to provide contextually relevant responses that adapt dynamically based on the conversation flow. This combination allows your chatbot to handle complex, multi-turn conversations while delivering an engaging and personalized user experience.
Custom model training for the bot ensures that it learns from interactions and keeps improving. You get a fully customized, scalable solution that adapts to your business and supports long-term growth.
With our video chatbots, you can resolve queries 40% faster and increase engagement by 60%. Expect personalized experiences, 24/7 support, and smoother customer interactions—all while saving time and resources.
Experience the Codewave difference: Video chatbots redefined.
24/7
Availability for customer support
99.9%
Accuracy in response generation
Instant
Personalized video interactions
90%
Automation of repetitive customer queries
Your customers crave connection. Build a video chatbot – reach out to Codewave!
Human-Like AI, Personalized Service
It’s time to engage your customers like never before. Our AI video chatbots help your customers enjoy responses in a second, boosting customer retention rates by 2x. This way, your audience is always connected, engaged, and coming back for more.
Incorporating video elevates chatbot interactions for dynamic and personalized conversations.
We use HeyGen to create AI avatars with customizable faces, voices, and expressions. These avatars deliver human-like video interactions, with accurate lip-syncing and natural expressions. They can speak multiple languages, adopt accents, and adjust tone and expressions to suit the conversation. This makes customers’ experience more authentic and engaging.
Moreover, we use Rasa NLU to process user intents, ensuring the chatbot understands and responds appropriately. Botpress supports multi-turn dialogues, ensuring continuity in conversation.
For example, If the patient appears anxious or confused, the AI avatar adjusts its tone and expression to be more comforting and reassuring. It can provide detailed explanations or connect the patient to a human specialist if needed.
Face-to-face interaction helps users resolve complex technical setups or troubleshoot software issues in real time. Agora Video SDK ensures low-latency, high-definition video streaming, perfect for customer support and live consultations. Twilio Video integrates seamlessly with websites or mobile apps for instant video communication. Cloudflare Stream provides a robust, scalable platform that delivers video content quickly and securely to users worldwide.
For instance, a SaaS company offers real-time video assistance for onboarding. A customer gets a step-by-step demo via video, guided by the chatbot, ensuring they easily understand the product features and setup process.
Communicating through text, voice, and video becomes seamless with multimodal AI. We use IBM Watson’s NLP for advanced natural language understanding for chatbot to process and respond to varied inputs. Google Cloud Speech-to-Text facilitates quick voice-to-text conversion and real-time interaction. DeepAI’s Facial Recognition helps assess user emotions in video chats for a more personalized experience. This combination ensures your chatbot delivers dynamic, engaging, and intelligent conversations across multiple modes.
For example, a customer inquires about services via text and then switches to voice for a more detailed conversation. The chatbot quickly adapts to the voice input while also adjusting responses based on the user’s emotional tone detected via video.
Tracking user actions, such as clicks, purchases, and browsing history, enables the chatbot to offer personalized experiences. We use Qualtrics XM to capture real-time behavioral data and uncover key trends. Lexalytics Sentiment Analysis helps the chatbot detect user emotions from their messages for an empathetic response. These insights allow the chatbot to offer context-aware suggestions and dynamic product offerings–that align perfectly with user needs at each touchpoint.
For instance, a user frequently asks about discounts or product pricing. The chatbot recognizes this behavior and personalizes responses by offering targeted discounts, product comparisons, and real-time promotions,– improves engagement and conversion.
We focus on refining the chatbot’s ability to learn from user interactions to improve performance. Snips NLU accurately identifies intents and extracts key information, enabling the chatbot to understand user queries better. DeepAI’s Video Processing API enhances the quality of video interactions by improving real-time video rendering, making experiences smoother. TensorFlow Lite optimizes the chatbot’s performance, ensuring it responds quickly and scales effectively even under heavy user demand.
For instance, A user asks about product availability, and the bot, having optimized its training, provides a precise, quick, and contextually relevant video answer– enhanced performance over time.
We provide consistent interactions across mobile apps, websites, and messaging platforms like WhatsApp and Facebook Messenger, ensuring a unified user experience. We use Twilio Flex for direct API integration in apps–WhatsApp and Facebook Messenger, for unified communication workflows. Agora’s SDK supports ultra-low-latency streaming, critical for uninterrupted video chats in customer-facing environments. Vonage APIs provide adaptive bandwidth management and cross-platform deployment for scalable video chatbot operations in mobile, web, and desktop applications.
For example, a retail customer begins a conversation on your website, then continues on a mobile app while shopping in-store. The video chatbot picks up the context, provides personalized assistance, and completes the conversation– a unified user journey across touchpoints.
Go beyond answers and build relationships. Talk video chatbots with Codewave!
Video Chatbot Solutions Powered by AI
AI video chatbots convert leads 3x faster and speak your brand’s language. They match your business identity with 100% customizable branding, delivering real, measurable results.
Missing a personal touch on your website? Codewave’s video chatbots can help! Get in touch.
The Codewave Process: Delivering High-Impact Video AI Bots
We deliver AI video chatbots that don’t just meet your needs – but grow with you. Our process focuses on 5x scalability, ensuring your platform grows effortlessly while delivering integrated, reliable interactions. With us, you’re set for the future – no bottlenecks, just smooth performance.
Coffee’s on us; let’s talk video chatbots! Schedule a consultation with Codewave.
Best-in-Class AI Chatbot Tools
We’re here to change the way you interact with customers using our Best-in-Class AI Chatbot Tools. With a 70% reduction in average query handling time, your customers get quicker, smarter responses. It’s all about smooth, real-time support.
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| AI & Machine Learning |
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| Video Streaming & Analysis |
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| Voice Recognition |
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| User Engagement & Analytics |
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| Video AI/Computer Vision |
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| Chatbot Development Frameworks |
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| Cloud Services for Hosting & Scalability |
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| Security & Privacy |
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| Sentiment Analysis |
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Make every interaction count with a powerful video chatbot. Get in touch, and let’s start building!
The Codewave Client Landscape
We’re 10x thinkers, driving extreme-value innovation. Defying the traditional, we collaborate with 400+ businesses globally, from startups to governments. Human-centric design meets emerging tech.
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Missing a personal touch on your website? Codewave’s video chatbots can help! Get in touch.
What to expect
What to expect working with us.
We transform companies!
Codewave is an award-winning company that transforms businesses by generating ideas, building products, and accelerating growth.
Frequently asked questions
An AI Video Chatbot is an interactive virtual assistant that uses video avatars and AI to communicate with users. It creates a more human-like experience, engaging customers in real-time through video-based conversations.
Unlike text-based chatbots, AI Video Chatbots use video avatars to provide a more personal touch. They mimic human expressions, making interactions more engaging and impactful while still delivering quick and accurate responses.
AI Video Chatbots are ideal for industries like healthcare, retail, education, insurance, transportation, and more. They streamline communication, enhance customer engagement, and automate repetitive tasks.
Look for multilingual support, seamless integrations, advanced analytics, and customizable video avatars. These features ensure better communication, real-time assistance, and alignment with your brand.
Yes, they provide quick, accurate, and engaging responses, improving the overall user experience. With 24/7 support, they ensure your customers get the help they need anytime.
We tailor the chatbot’s design, features, and avatar to match your brand identity. Our team ensures it aligns with your business needs and resonates with your audience through customized interactions.
Yes, our chatbots can communicate in multiple languages. This feature helps you engage a global audience effectively while ensuring accurate and culturally appropriate responses.
For most businesses, we deliver a fully functional chatbot within 4-6 weeks. Complex projects involving custom integrations or features may take up to 12 weeks.
Absolutely! Our chatbots integrate seamlessly with CRMs, marketing tools, and customer service platforms, ensuring smooth data flow and efficient operations.
Security is our priority. We implement end-to-end encryption, secure storage, and compliance with standards like GDPR. Your data is always protected with robust safeguards.
Yes, we offer full customization for the avatar’s appearance, voice, gestures, and personality. Our team helps create an avatar that aligns perfectly with your brand’s identity.
You get an analytics dashboard with insights into engagement rates, user satisfaction, and common queries. These metrics help you refine your chatbot and improve your customer experience strategy.
Most in demand
Latest thinking
Ride the waves of Change.
What excites us is ‘Change’. We love watching our customer’s business transform after coming in touch with us.