Codewave

Managed application services

Managed Application Services

ai_2

Who Is Managing Your Suite Of Apps?

Your business runs 24/7 on your Apps, but you struggle with frequent downtimes and defects. Your tech team is already overwhelmed with requests to fix bugs, apply patches, and push updates to production. When new security threats arise, your team is forced into reactive mode, scrambling to patch vulnerabilities, leaving your business exposed. Managing your suite of software applications shouldn’t be this painful, isn’t it?

We address these challenges head-on with our Managed Application Services. Using ServiceNow, we automate and streamline incident, problem, and change management processes, reducing downtime and ensuring your software applications stay secure and reliable on production.

Splunk helps us monitor your software ecosystem in real-time, providing deep visibility into performance and security on production. This enables us to identify and resolve issues proactively before they disrupt your business. With AppDynamics, we gain insights into your application’s performance, track key metrics, and resolve any performance degradation to ensure smooth operations.

We deploy and manage your software applications using Docker and Kubernetes, optimizing scalability and simplifying deployments, saving your team time and resources. For security, we use Qualys for automated vulnerability assessments, Nessus for thorough compliance checks, and conduct regular penetration testing to identify and fix security gaps.

AI ML

Here’s What Well-Managed Applications Can Do:

99.99%

Availability & Uptime

30%

Lower IT Support Costs

3x

Faster launches

Download The Master Guide For Building Delightful, Sticky Apps In 2025.

Build your app like a PRO. Nail everything from that first lightbulb moment to the first million.

Your Software Applications Are Letting You Down - Quietly

Here’s what you need to make sure your apps aren’t dropping the ball, but consistently delivering business outcomes.

Your software is running 24/7, but without continuous monitoring, delays, defects and crashes go unnoticed. Critical performance issues, like slow database queries or memory leaks, often go unnoticed until it’s too late leading to loss of users, usage and revenue. 

We use AppDynamics to monitor your software’s performance in real-time, catching any performance dips or errors as they happen. Splunk helps us analyze logs and identify recurring issues that could affect your software in the future. Together, they provide a comprehensive view of your system’s health, so problems are identified and solved before they escalate.

Example: When a sudden increase in sales volume starts slowing down your internal payment processing system, you need a monitoring system to detect the issue immediately and scale up resources automatically to meet the demand.

Software crashes and slow applications, when not addressed quickly can lead to significant user churn and business impact. We automate patch management with ServiceNow to ensure your software is always up-to-date with performance improvements, crash fixes and latest security fixes. We use Jenkins for automated deployments, so any updates are rolled out without downtime. Additionally, Docker and Kubernetes containerize and orchestrate your software, allowing for seamless scaling and high availability.

Example: A critical update is automatically deployed to your CRM software during off-peak hours. The update improves performance and fixes security vulnerabilities, ensuring that your team can access the system without disruption.

Security vulnerabilities in your software expose your business to cyberattacks. Unpatched software, weak passwords, and unsecured data paths can lead to sensitive customer data being breached, or worse, financial loss / reputation loss from cyberattacks. Missing a single patch can create an opening for attackers.

We proactively secure your software using Qualys for automated vulnerability scanning, which flags outdated software, unsecured APIs, or unencrypted data. We also run Nessus for regular compliance checks, ensuring your software meets industry standards like PCI-DSS or ISO 27001. Regular penetration testing helps us identify potential attack vectors before they’re exploited.

Example: When an outdated encryption algorithm is found in your payment gateway, the security flaw is flagged by Qualys. The encryption is updated, and the system is retested for compliance, ensuring the software is secure and compliant with no service interruptions.

Manual deployments slow down your development process and increase the risk of deployment errors. Each time a new feature or bug fix is pushed, your team has to wait for tests to run and for approvals to be processed. This delays features going live on production. At Codewave, we automate the entire release workflow so your team can focus on shipping code fast, launching frequently, maximizing business value; not wasting time managing deployment pipelines.

We automate the entire deployment pipeline using Jenkins for Continuous Integration (CI) and Continuous Delivery (CD). Every code change is automatically tested for errors and potential regressions before it reaches production. GitLab manages version control, so we track every change, ensuring consistency and traceability.

Example: A developer commits a new feature to your software. Jenkins immediately runs automated tests, detecting a regression. The deployment is paused until the issue is fixed, ensuring that no broken code makes it to production, speeding up delivery without compromising quality.

Your software systems are critical, but what happens if your data is lost, your system crashes, or a disaster strikes? Without a proper recovery plan, these situations can lead to extended downtime, data loss, and a major disruption to your business operations. If you can’t restore your software quickly, your teams will be stuck, and customers will be frustrated.

We design and implement disaster recovery plans to ensure your software is protected in case of failure. Using automated backup solutions, we ensure that your data is continuously backed up, stored securely, and ready to be restored quickly if needed. Regular testing of your recovery process ensures that it works smoothly, and in case of an outage, we can bring your software back online as quickly as possible, minimizing disruption.

Example: If your internal software system crashes due to an unexpected error, the disaster recovery plan kicks in. The most recent backup is restored, and the system is back online within minutes, so your teams don’t lose time, and your operations continue without delay.

Users get frustrated when your software is hard to use or slow to respond. Whether it’s navigating through complex interfaces, waiting for pages to load, or dealing with unresponsive features, these issues directly affect user satisfaction. When users can’t engage with your software easily, it hurts adoption and engagement rates.

We work on optimizing the user interface (UI) and user experience (UX) of your software applications to make them intuitive, fast, and easy to use. By reducing user effort, making it simple for users to get most things done in a couple of clicks, reducing load times, and enhancing the design, we ensure that your users have a smooth experience. The goal is to increase adoption, improve engagement, maximize delight and value for users.

Example: When users find it difficult to navigate through your software due to complicated menus, we simplify the information architecture with global search and “one-click landing” to help your users access what they need faster.

Cloud resources are often underused or misconfigured, leading to unnecessary spending. Instances left running when not in use, over-provisioned servers, or the failure to scale down during low demand can significantly inflate your cloud costs. Without visibility, you’re spending more than needed for your software’s performance.

We analyze your cloud infrastructure with AWS Cost Explorer and Azure Cost Management to identify areas of inefficiency. We implement auto-scaling policies to ensure that resources scale up when needed and scale down during low-demand periods, avoiding unnecessary costs. CloudHealth provides detailed insights into long-term trends, helping us optimize your cloud environment.

Example: We find that an oversized cloud instance is running for a project that doesn’t require it. Using AWS Cost Explorer, we resize the instance to a more cost-effective type, and set up auto-scaling to adjust resources automatically based on real-time demand, ensuring cloud costs are kept under control without sacrificing performance.

Industry-Specific Application Management

Healthcare Ensure EHR systems and telemedicine software comply with HIPAA, stay secure, and run smoothly for seamless patient care and operational efficiency.
Fintech Secure financial transaction systems and payment applications, ensuring PCI-DSS compliance and optimized performance for fast, reliable, and secure transactions.
Energy Maintain real-time monitoring software and data management tools, ensuring high availability for critical energy operations, reducing downtime and boosting efficiency.
Education Secure and optimize learning management systems and student portals, ensuring reliable access for students and faculty with minimal disruptions.
Insurance Ensure secure claims processing software, protect customer data, and maintain policy management systems for regulatory compliance and efficient service.
Transportation Optimize logistics software, tracking systems, and customer-facing apps, ensuring real-time accuracy, reducing delays, and improving service reliability.
 

Don't Let Application Chaos Hold You Back Another Day.

Get Started with Managed Application Services Today

Codewave's Approach to Proactive Application Maintenance

Assessment & Discovery

We kick off with a Design Thinking Workshop to understand your critical Business KPIs and your Software application ecosystem. Through collaborative sessions, we identify pain points, performance bottlenecks, and potential business risks of not fixing issues. We speak to your key stakeholders, understand critical processes affecting your customers or operations, and assess how effectively your existing software apps are serving your business needs. We use New Relic and AppDynamics to gather performance data and pinpoint inefficiencies.

Strategy & Roadmap

With insights from the design thinking workshop, we craft a detailed strategy and plan. This includes setting clear objectives and defining success criteria (when we will call the application management successful). A roadmap is created, with a phase-wise plan to execute a series of activities towards increase stability in your software applications and minimizing negative impact on your business.

Implementation & Optimization

As we implement solutions in a phased manner, we regularly measure our efforts against the outcomes; to ensure all appliocation management efforts lead to measurable ROI / business impact.

For containerized applications, we use Docker and Kubernetes for efficient deployment and management. Jenkins automates testing and deployment pipelines to ensure code is pushed quickly and reliably. We use ServiceNow for Security patches and updates for seamless incident management and change control.

Continuous Monitoring & Support

We continuously monitor your applications with Splunk for log management and Datadog for real-time application performance monitoring. PagerDuty ensures that our team is alerted to any critical issues, enabling us to respond quickly. We also measure how effective our efforts were, in creating the outcomes you envisioned.

Ongoing Maintenance & Upgrades

We use Ansible for automation and configuration management to take a proactive approach to maintenance. GitLab and Bitbucket manage regular updates, patches, and version control to keep applications up-to-date. We use Qualys for vulnerability scanning and Nessus for compliance checks, ensuring security standards are met and applications stay protected.

The Tech That Powers Our Managed Services

Service Tools & Technologies Purpose
Application Monitoring AppDynamics, Splunk, Datadog Monitor performance, detect anomalies, and analyze logs
Automation & Scaling Docker, Kubernetes, Jenkins, Ansible Automate deployment, manage containers, scale resources
Incident Management ServiceNow, Jira, PagerDuty Track and resolve issues, manage incidents in real-time
Security & Compliance Qualys, Nessus, GitLab, Bitbucket Scan for vulnerabilities, ensure compliance, manage code
Cloud Infrastructure AWS, Azure, Google Cloud Host, manage, and scale applications on the cloud
Version Control GitLab, Bitbucket, GitHub Manage code versions, collaborate on development
Collaboration & Docs Confluence, Miro, Lucidchart, Jira Service Management Documentation, team collaboration, and workflow planning

Benefits of Managed Application Services

Focus on Core Business Operations

By outsourcing application management, you free up your internal teams to focus on what matters most—driving growth and innovation. Managing IT systems, security, and updates can be time-consuming and distracting. With managed services, you can leave the technical work to experts while your team concentrates on strategic objectives.

Reduce Labor Costs and Overhead

Hiring, training, and managing an in-house application IT team is expensive. With managed services, you only pay for the resources you use. There's no need to hire specialized staff, train them, or handle the complexities of employee benefits and turnover. This keeps costs predictable and scalable.

Pay As You Use

Outsourcing shifts costs from fixed (salaries) to variable (pay-per-service), freeing up capital for other priorities. Instead of investing in internal resources, you pay for the services you need when you need them, allowing you to invest more in product development, marketing, or other strategic growth areas.

Save Time and Access Expertise

Building and training an in-house team can take months and significant investment. Managed services provide immediate access to a skilled team of experts who are already familiar with your needs. This saves valuable time and ensures your applications are managed and optimized from day one.

Mitigate Risk

Employee exits and sudden staffing shortages can disrupt your application services, causing downtime and additional costs. With managed services, you avoid these risks. Your applications remain consistently supported by professionals, eliminating the need for costly replacements or retraining.

We transform companies!

Codewave is an award-winning company that transforms businesses by generating ideas, building products, and accelerating growth.

Frequently asked questions

Codewave uniquely combines design thinking methodology with technical expertise, offering a UX-first approach to application management. Our global presence across 7 countries and experience in cross-platform solutions ensures comprehensive support tailored to your business needs.

Our onboarding process begins with a design thinking workshop to understand your business needs, followed by a technical assessment, implementation strategy development, and gradual transition. We ensure knowledge transfer and minimal disruption to your operations during the process.

We manage a wide range of applications including web applications, mobile apps, cloud-based solutions, and edge computing applications. Our expertise spans across multiple platforms and technologies, with particular focus on scalable solutions for SMEs.

We implement comprehensive security measures including regular security audits, compliance checks, and updates. Our global team stays current with regional compliance requirements and implements best practices for data protection and security.

We provide 24/7 support through our global team, with dedicated response times based on issue priority. Critical issues are addressed within hours, and we maintain regular communication channels for ongoing support and updates.

We follow an agile methodology for continuous improvement, incorporating regular updates, performance optimization, and feature enhancements. Our design-thinking approach ensures updates are user-focused and align with your business objectives.

 We offer flexible pricing models based on your needs, including monthly subscriptions and custom packages. Our transparent pricing structure accounts for the scope of services, complexity of applications, and level of support required.

We establish clear KPIs at the start of our engagement and provide regular reporting on metrics such as application performance, user satisfaction, uptime, and cost savings. Regular reviews ensure alignment with your business goals.

Most in demand

GenAI Development

GenAI Development

Idea to Product

Idea to Product

Ecommerce Services

Ecommerce Services

Design thinking

Design thinking

Web and Mobile App UX – UI Design Services

Web and Mobile App UX – UI Design Services

UX & UI Design

UX & UI Design

iOS App Development Services Company

iOS App Development Services Company

Mobile App Development

Mobile App Development

Marketing Automation and CRM Solutions

Marketing Automation and CRM Solutions

Digital Transformation

Digital Transformation

Web App / Portal Development

Web App / Portal Development

AI/ML Development

AI/ML Development

Industrial IoT Solutions and Services

Industrial IoT Solutions and Services

Embedded Technology Innovation

Embedded Technology Innovation

IoT Development

IoT Development

Customer Experience Design

Customer Experience Design

Healthcare Data Analytics Solutions

Healthcare Data Analytics Solutions

Data Analytics Development

Data Analytics Development

Blockchain Implementation

Blockchain Implementation

Android App Development

Android App Development

Custom Software Development

Custom Software Development

Mobile Application Testing Tools and Services

Mobile Application Testing Tools and Services

Penetration & Vulnerability Testing

Penetration & Vulnerability Testing

QA Testing Services

QA Testing Services

Automation Testing

Automation Testing

XR Application Development

XR Application Development

LLM in Corporate Compliance and Risk Management

LLM in Corporate Compliance and Risk Management

Services in Software Development

Services in Software Development

Travel Technology Solutions and Services

Travel Technology Solutions and Services

Generative AI Consulting and Strategy for Business Innovation

Generative AI Consulting and Strategy for Business Innovation

Application Operations and Management Services

Application Operations and Management Services

Secure, Reliable Cloud Application Modernization Services

Secure, Reliable Cloud Application Modernization Services

Global Design and Innovation Consulting Services

Global Design and Innovation Consulting Services

Enterprise Cloud Consulting & Implementation Services Solutions

Enterprise Cloud Consulting & Implementation Services Solutions

Ecommerce Web Design & Development Services

Ecommerce Web Design & Development Services

Trusted, Unified Xamarin App Development Services You Need

Trusted, Unified Xamarin App Development Services You Need

Custom EHR/EMR Integration Services for Connected Healthcare

Custom EHR/EMR Integration Services for Connected Healthcare

Cyber Security Consulting Services for Scalable Resilience

Cyber Security Consulting Services for Scalable Resilience

AI and Data Analytics Services Solutions

AI and Data Analytics Services Solutions

Enterprise App Development Services

Enterprise App Development Services

Business Intelligence and Data Analytics Solutions

Business Intelligence and Data Analytics Solutions

Convert Your Website into a Mobile App for Android and iOS

Convert Your Website into a Mobile App for Android and iOS

Managed Healthcare IT Services and Solutions

Managed Healthcare IT Services and Solutions

Custom .NET Software Development Services & Solutions

Custom .NET Software Development Services & Solutions

Website Design and SEO for Medical Practices and Doctors

Website Design and SEO for Medical Practices and Doctors

Big Data Analytics Solutions & Services

Big Data Analytics Solutions & Services

IOT Product Development Services for Faster Decision Making

IOT Product Development Services for Faster Decision Making

Cloud-Based E-commerce Solutions and Platforms

Cloud-Based E-commerce Solutions and Platforms

Custom Financial Software Development Solutions

Custom Financial Software Development Solutions

Enterprise Automation Solutions and Services

Enterprise Automation Solutions and Services

Power Up Digital Change with Strategic Design Thinking Workshops

Power Up Digital Change with Strategic Design Thinking Workshops

Design Thinking-Driven Strategic Digital Transformation Blueprint

Design Thinking-Driven Strategic Digital Transformation Blueprint

Generative AI Development Platform

Generative AI Development Platform

Information Technology Strategy and Consulting Services

Information Technology Strategy and Consulting Services

Product Design and Development Services

Product Design and Development Services

Custom Responsive Web Design Services

Custom Responsive Web Design Services

Magento eCommerce Development and Design Services

Magento eCommerce Development and Design Services

Transportation and Logistics IT Services and Solutions

Transportation and Logistics IT Services and Solutions

Decision Intelligence Strategy

Decision Intelligence Strategy

Automation for Operational Efficiency

Automation for Operational Efficiency

Digital Talent Transformation

Digital Talent Transformation

Integrated CX And UX Design For Delight

Integrated CX And UX Design For Delight

Digital Transformation ROI Measurement

Digital Transformation ROI Measurement

Digital Core Modernization

Digital Core Modernization

Cloud Migration Services

Cloud Migration Services

AI Accounting Software

AI Accounting Software

Software Product Development Services

Software Product Development Services

Decentralized Finance (DeFi) Development Solutions and Services

Decentralized Finance (DeFi) Development Solutions and Services

Startup Software Development Services

Startup Software Development Services

Django Development Company for Scalable Web Solutions

Django Development Company for Scalable Web Solutions

HIPAA Compliance and Advisory Services Solutions

HIPAA Compliance and Advisory Services Solutions

Drupal Development Services

Drupal Development Services

Business Analytics Services

Business Analytics Services

Telemedicine Software Development Services

Telemedicine Software Development Services

Support and Maintenance Services for Mobile and Web Applications

Support and Maintenance Services for Mobile and Web Applications

Cryptocurrency Development Services and Solutions

Cryptocurrency Development Services and Solutions

AI Testing Services / AI-Powered Testing Services

AI Testing Services / AI-Powered Testing Services

IT Infrastructure Services

IT Infrastructure Services

ASP.Net Software Development Services

ASP.Net Software Development Services

Retail IT Solutions and Services

Retail IT Solutions and Services

Managed Application Services

Managed Application Services

Data Warehouse Services

Data Warehouse Services

Data Science Consulting

Data Science Consulting

Agentic AI Product Design And Development Services

Agentic AI Product Design And Development Services

Healthcare Mobile App Development Services

Healthcare Mobile App Development Services

CRM Consulting and Implementation Services

CRM Consulting and Implementation Services

Custom Database Development Services and Solutions

Custom Database Development Services and Solutions

Transportation and Logistics Software Development Solutions

Transportation and Logistics Software Development Solutions

Secure Payment Gateway Integration Solutions

Secure Payment Gateway Integration Solutions

Data Management Services

Data Management Services

Java Software Development Services

Java Software Development Services

PHP Development Services

PHP Development Services

Fast, Scalable, Secure Node.js App Development

Fast, Scalable, Secure Node.js App Development

Power BI Consulting Services

Power BI Consulting Services

IT Project Management Services

IT Project Management Services

NFT Token Development Services

NFT Token Development Services

DevOps Consulting and Services

DevOps Consulting and Services

Web Data Mining Services

Web Data Mining Services

Front-End Development Services

Front-End Development Services

Managed Services for E-commerce Success

Managed Services for E-commerce Success

Website Redesign Services for Strengthening Your Web Presence

Website Redesign Services for Strengthening Your Web Presence

Custom SaaS Development Services

Custom SaaS Development Services

Custom CMS Web Development Services

Custom CMS Web Development Services

NFT Marketplace Development Services

NFT Marketplace Development Services

Smart Contract Development Services

Smart Contract Development Services

Oil and gas IT services

Oil and gas IT services

AI Audit for Startup Companies | Best Website Audits

AI Audit for Startup Companies | Best Website Audits

PrivateGPT Development Services

PrivateGPT Development Services

Swift iOS App Development Services

Swift iOS App Development Services

Web3 Development Services Company

Web3 Development Services Company

AI-Native Product Design and Development Services

AI-Native Product Design and Development Services

Personalized Learning with AI for Education

Personalized Learning with AI for Education

Microsoft Dynamics 365 Customer Service with AI

Microsoft Dynamics 365 Customer Service with AI

Energy Management Software Solutions Platform

Energy Management Software Solutions Platform

Human Machine Interface Software Development Service

Human Machine Interface Software Development Service

Education Software Development Services

Education Software Development Services

Retail Software Development Services and Solutions

Retail Software Development Services and Solutions

DEX – Digital Employee Experience Software Services

DEX – Digital Employee Experience Software Services

Decentralized Exchange Development (DEX) Company

Decentralized Exchange Development (DEX) Company

Offshore Software Testing Services

Offshore Software Testing Services

Backend Development Services and Solutions

Backend Development Services and Solutions

Travel and Hospitality Software Development Services

Travel and Hospitality Software Development Services

Fintech Software Development Services

Fintech Software Development Services

Data Visualization Consulting Services

Data Visualization Consulting Services

Digital Solutions For Agriculture and Software Services

Digital Solutions For Agriculture and Software Services

Payment Gateway and Software Development Services

Payment Gateway and Software Development Services

B2B Travel Software and Booking

B2B Travel Software and Booking

MEAN Stack Development Services

MEAN Stack Development Services

24/7 Managed NOC Services

24/7 Managed NOC Services

Database Migration Service

Database Migration Service

Design-Led AI Consulting for SMEs and Startups

Design-Led AI Consulting for SMEs and Startups

AI Solutions Development Services

AI Solutions Development Services

P&C Insurance Software Solutions

P&C Insurance Software Solutions

MLOps Consulting Services

MLOps Consulting Services

Generative AI Services and Solutions

Generative AI Services and Solutions

Conversational AI Platform Development

Conversational AI Platform Development

AI and Analytics for Retail Solutions

AI and Analytics for Retail Solutions

Artificial Intelligence Video Chatbot Services

Artificial Intelligence Video Chatbot Services

Digital-First Banking IT Services

Digital-First Banking IT Services

Golang Development Services

Golang Development Services

MVP Development Services

MVP Development Services

eLearning Software Development

eLearning Software Development

Agile Software Development Services

Agile Software Development Services

Data Warehouse Consulting and Management Services

Data Warehouse Consulting and Management Services

IT Services Management Consultancy Services

IT Services Management Consultancy Services

Learning Management System Consulting Services

Learning Management System Consulting Services

Cryptocurrency Wallet Development

Cryptocurrency Wallet Development

Digital Strategy Consulting Services

Digital Strategy Consulting Services

B2B Portal Development

B2B Portal Development

Process Automation

Process Automation

Artificial Intelligence and Machine Learning Consulting Services

Artificial Intelligence and Machine Learning Consulting Services

Process Automation

Process Automation

IT Consulting

IT Consulting

Team Augmentation

Team Augmentation

Cloud Infrastructure

Cloud Infrastructure

Flutter App Development

Flutter App Development

ReactNative App Development

ReactNative App Development

Python Development

Python Development

Angular Development

Angular Development

Reactjs Development

Reactjs Development

Catch the Risk. Fix It Fast. Stay Compliant.

Secure Your Applications with Codewave

Test Your Relevance Quotient™ [RQ] for 2025 & Beyond.

Staying relevant in a fast moving world of ideas is everything. Find what’s holding you back.