IT Infrastructure services
IT Infrastructure Services
One System Failure Could Cost You Everything
Your IT infrastructure keeps everything running—from processing orders to keeping your team connected. When it’s slow or unreliable, everything slows down. Orders get delayed, communication breaks, and outdated systems put your data at risk. You can’t afford to wait for a failure to fix it.
For instance, when servers fail during traffic spikes, your website crashes, leading to lost revenue and customer trust. Outdated security protocols leave you open to cyber-attacks, risking sensitive data and costly legal fallout
At Codewave, Our goal is to tackle these issues head-on. We assess your infrastructure to uncover these vulnerabilities and put in place solutions that will keep your systems running efficiently, even in the most demanding environments. Whether it’s modernizing your data storage, optimizing server performance, or implementing robust security measures, we ensure that your IT environment is a strategic asset, not a limiting factor.
We set up automated backups using Veeam and protect your data with firewalls, encryption, and multi-factor authentication. At Codewave, we take care of your IT issues now and help you prepare for long-term growth.
Service Availability
99.99% Uptime
Issue Resolution in
Under 2 Hours
85%+ Issues Resolved
on First Contact
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IT Infrastructure X.O: Self Aware And Self Adapting
We help you shift from rigid, reactive setups to agile, future-ready infrastructure. Think faster load times, near-zero downtime, and seamless scalability. We help you get 2x faster deployment times and 99.95% system uptime post-migration.
Your network is the foundation that keeps your business connected and running smoothly. Any slowdown or disruption directly affects productivity and revenue. That’s why we design and implement high-performance LAN, WAN, and SD-WAN solutions tailored specifically to your current needs and future growth plans.
We begin by analyzing your traffic patterns, user behavior, and business roadmap. Then, using industry-leading equipment from Cisco, Juniper, and Arista, we build optimized networks that minimize latency, eliminate packet loss, and ensure 99.99% uptime. Our solutions include intelligent routing for smooth cross-site connectivity, encrypted tunnels with zero-trust security, redundant failovers to prevent downtime, and real-time monitoring to identify issues before they affect your business.
For example, if your company needs to connect remote teams across locations, our precise WAN and SD-WAN setups enable uninterrupted communication while keeping all data securely encrypted.
When your infrastructure isn’t optimized, it affects every aspect of your business—from service reliability to cost efficiency. We specialize in designing, managing, and optimizing on-prem, hybrid, and co-located data centers to ensure your systems run at their best—reliably, efficiently, and securely.
We use tools like VMware and DCIM to monitor and manage key metrics, such as energy consumption, rack performance, and system uptime, ensuring each component of your data center operates at peak efficiency. Our approach minimizes unplanned downtime by identifying potential bottlenecks and addressing them before they affect your operations. We future-proof your infrastructure, ensuring it scales with your business and adapts to evolving technology needs.
For example, if your company is facing overheating in your data center, we would implement a high-performance cooling system. This would improve temperature control, increase energy efficiency, and reduce operational risks. That said, you can expect to see smoother operations, reduced energy costs, and greater system reliability, especially during peak usage times, preventing costly downtime or data loss.
Cloud migration fails due to unplanned downtime, application failures, and security gaps that can interrupt your business and risk-sensitive data. We eliminate these risks by carefully planning and executing your move to AWS, Azure, or private cloud, ensuring a smooth transition with no service interruptions.
We start by mapping app dependencies, defining performance targets, and planning the cutover. Using Terraform, CloudFormation, and Azure Migrate, we automate provisioning, avoid manual errors, and align the setup with your business needs. Once live, we validate workloads, secure endpoints, and fine-tune for speed and cost efficiency.
For instance, a fintech firm can migrate its core lending platform from legacy servers to AWS. With an automated setup and phased cutover, the system can stay operational throughout, with zero impact on customer transactions.
We manage your entire storage environment—from SAN and NAS to distributed systems—to prevent delays, avoid outages, and reduce expenses.
Using proven platforms like NetApp ONTAP, Dell EMC, and GlusterFS, we carefully allocate and optimize storage across your on-premises and hybrid setups. We keep your most frequently used data on high-speed drives for quick access, while moving less-used files to more affordable storage tiers. By monitoring data usage continuously, we help you avoid capacity problems and plan storage growth strategically.
Example: A media company can manage petabytes of video content using tiered NAS policies that keep popular footage on fast storage for immediate editing, while older archives automatically shift to cheaper tiers, cutting storage costs without slowing down workflows.
Server lags, network drops, or storage faults can disrupt operations without warning. We deliver 24/7 infrastructure monitoring that detects and resolves issues before they affect business performance.
We use Zabbix, Prometheus, and Grafana to track real-time metrics across servers, networks, and storage, ensuring complete visibility into infrastructure health. These insights feed directly into ServiceNow and Opsgenie, where automated alerts route issues to the right teams for instant diagnosis and response. Beyond immediate incident handling, this integrated setup enables predictive capacity planning, incident correlation, and live SLA tracking, helping reduce downtime, prevent disruptions, and improve operational reliability.
Example: If a logistics firm expands distribution hubs, it will face potential network congestion. Our monitoring setup will detect early bandwidth spikes, reroute traffic automatically, and alert teams before they affect shipments, keeping fleet operations uninterrupted.
System glitches, login errors, and hardware issues can disrupt productivity and delay critical tasks. Our 24/7 remote support covers L1 to L3 issues, ensuring your team gets prompt help whenever they need it.
We use Freshservice, Jira Service Management, and Zendesk to streamline ticketing and SLA-driven workflows. L1 addresses basic fixes, L2 handles configuration and access issues, and L3 resolves complex technical problems. Remote access tools enable support agents to diagnose and fix issues quickly without onsite visits, reducing downtime.
Example: During month-end reporting, an employee locked out of the finance application receives a remote password reset and authentication check from an L2 agent within 10 minutes, preventing delays and ensuring deadlines are met.
Running separate physical servers for every workload wastes resources and limits flexibility. We consolidate workloads into secure, scalable virtual environments using VMware, Hyper-V, Docker, and Kubernetes to improve efficiency, reduce costs, and simplify infrastructure management.
Using vCenter, Proxmox, and vRealize Operations, we deploy, monitor, and scale virtual machines and containers on demand. This setup supports automated scaling, live workload migration without downtime, and fault isolation—so issues stay contained and operations stay uninterrupted.
We also enforce role-based access controls, automate backups, and apply storage policies to improve security and recovery processes without increasing admin effort.
Example: An insurance provider will soon create isolated VMware-based test environments for its QA teams. Updates will be tested safely without affecting live systems, and virtual machines decommissioned after testing—reducing risk, improving release speed, and cutting infrastructure overhead.
Outdated hardware slows performance and increases failure risk. Without a clear lifecycle plan, you risk downtime, compliance gaps, and unnecessary costs. We manage your entire hardware lifecycle—from procurement to certified disposal—so systems stay current, and transitions happen without disruption.
Using tools like Lansweeper and ServiceNow CMDB, we handle asset tagging, warranty tracking, and vendor coordination. We align refresh cycles with your usage trends and flag warranty expiries in advance to prevent unexpected outages.
For instance, an edtech company refreshes all faculty laptops every three years. Replacements are scheduled over weekends, inventory is updated, and retired systems are sent to certified e-waste partners for secure disposal.
IT Infra Needs To Be Planned, Not Experimented
Secure Access Service Edge (SASE)
SASE combines networking and security to give your users fast, safe access from anywhere. By integrating SD-WAN, cloud security, and Zero Trust access, we ensure connections stay secure no matter where employees work or what device they use. Centralized management lets you enforce security policies in real time and catch threats early, keeping your business protected without slowing users down.
We use trusted platforms like Cisco, Palo Alto Networks, and Zscaler to deliver these protections seamlessly.
For instance, a global enterprise leverages SASE to protect its remote workforce accessing critical apps. Real-time security policies adapt based on user roles, ensuring secure and fast access without compromising performance.
Disaster Recovery as a Service (DRaaS)
DRaaS safeguards your business by automatically backing up systems and enabling quick recovery if something goes wrong. We replicate your data in real time to safe cloud or secondary servers, so critical apps restart fast after failures. Regular testing ensures backups work and recovery meets your speed requirements, minimizing downtime and data loss.
Using tools like Veeam and Zerto, we help a hospital restore its patient records instantly during outages, letting doctors keep working without interruption.
For instance, a hospital’s EMR system fails during a local outage. DRaaS kicks in automatically, restoring patient data and interfaces to a secondary cloud region so doctors continue access without service disruption or data loss.
Infrastructure as Code (IaC)
IaC turns infrastructure setup into code, so you can create, change, and replicate environments automatically. We help you move away from manual provisioning by using version-controlled templates for compute, storage, and networks. This ensures faster rollouts, fewer errors, and consistent environments across staging and production.
We use tools like Terraform, Ansible, and Pulumi to codify everything, with built-in policy checks and secure secret management via Vault and OPA.
For instance, a SaaS startup provisions new cloud environments in seconds with pre-approved Terraform modules. Developers spin up isolated test setups on-demand without waiting on ops, ensuring faster, safer deployments with consistent compliance.
Edge Computing Enablement
Edge computing brings processing power closer to where data is generated—reducing latency and improving real-time decision-making. We build lightweight infrastructure using containers and k3s clusters so your stores, factories, or remote sites don’t depend on central servers.
Using platforms like AWS IoT Greengrass and Azure Stack Edge, we enable local data processing with selective cloud sync.
For instance, a retail chain uses edge devices in stores to run real-time inventory tracking. Barcode scans instantly sync with POS and local stock systems, eliminating central server lag and ensuring accurate shelf-level data.
Hybrid Cloud Orchestration
Managing a mix of on-prem and cloud environments can get complex. We simplify it with unified orchestration that lets you move workloads across AWS, Azure, private, and on-prem infrastructure—without disruption or manual effort.
Using tools like Kubernetes, OpenShift, VMware, Terraform, and Ansible, we automate deployment, scaling, and cost optimization.
For instance, a financial services firm integrates its legacy systems with AWS and Azure, optimizing resources during market surges. The firm achieves better cost-efficiency and uptime with intelligent workload orchestration.
Cloud-native Observability & Telemetry
When systems fail silently, business takes a hit. We help you track every layer of your cloud stack—apps, infrastructure, and services—with real-time observability.
We use platforms like Datadog, Prometheus, and OpenTelemetry to correlate logs, metrics, and traces. This enables faster root cause analysis and proactive scaling.
For instance, an e-commerce firm monitors traffic spikes during flash sales with unified observability. The system flags latency issues in containerized services and auto-triggers scaling actions, avoiding downtime and revenue loss.
Have questions on IT? We’re here to clear them up
Giving Your Infrastructure The Upgrade It Needs
We follow a proven, step-by-step process to ensure your IT infrastructure is built for the future. From planning to execution, we focus on scalability, security, and performance, giving you a system that grows with your business.
Initial Architecture Assessment
We begin with a complete audit of your existing IT infrastructure. Using tools like ServiceNow CMDB and NetBox, we map every asset — servers, virtual machines, storage systems, network devices, and cloud services.
Next, we assess system performance and identify issues like latency, resource bottlenecks, and misconfigurations. We verify system configurations and check your security posture against standards like CIS Benchmarks and NIST guidelines to spot compliance gaps.
This step helps us pinpoint risks, operational inefficiencies, and areas that might limit future scalability. The goal is to give you a clear, actionable snapshot of your current IT environment before any changes are made.
Design of Scalable Network Topology
After assessing your infrastructure, we design a network that supports current workloads and scales with growth. We analyze internal (east-west) and external (north-south) traffic to secure critical systems from public access, enhancing performance.
Using Cisco DNA Center and SolarWinds, we build a layered network with core, distribution, and access segments. We create virtual networks (VLANs, VXLANs) and apply micro-segmentation based on app behavior to isolate workloads and improve security.
Redundant paths ensure high availability, while bandwidth forecasting prepares for future demand. Security zones protect sensitive data and meet compliance. The entire design is documented with clear diagrams, following zero-trust principles for strong security.
Infrastructure Provisioning and Automation
We set up your infrastructure using automated tools that keep everything consistent and easy to manage. With Terraform, we deploy your servers, storage, and network across on-premises and cloud environments. This “infrastructure as code” approach means your setup is version-controlled, repeatable, and less prone to errors. We also use HashiCorp Vault to securely manage passwords and access securely, making sure only the right people can reach critical systems.
Security and Access Policy Enforcement
Right after setting up your infrastructure, we lock it down with strong security policies. Using Okta and CrowdStrike Falcon, we apply Zero Trust rules that verify user identity, device status, and behavior before granting access. We monitor your systems continuously, configure firewalls by workload, and keep detailed logs of every access event to meet audit requirements.
Observability and Performance Monitoring
From day one, we set up tools like Datadog to watch every part of your system—from containers to databases to network edges. We track key performance metrics and errors, set alerts for unusual activity, and use clear dashboards to spot and fix problems before they affect users quickly.
Cost Optimization and Continuous Ops Review
We don’t just build your infrastructure and walk away. We regularly review your usage using tools like CloudHealth or Azure Cost Management to find and fix inefficiencies. We rightsize resources and cut wasteful spending. Monthly operational reviews ensure your infrastructure remains efficient and scales with your business needs.
Enterprise-Grade Tools. Enterprise-Level Impact.
We equip your IT with powerful tools that work as hard as you do. From smart cloud solutions to instant performance checks, we ensure your systems stay fast, secure, and always one step ahead.
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| Network Design & Management |
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| Infrastructure Provisioning |
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| Identity & Access Management |
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| Security & Endpoint Protection |
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| Monitoring & Observability |
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| Cost & Resource Optimization |
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| Backup & Disaster Recovery |
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| Compliance & Auditing |
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| Configuration Management |
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IT Infrastructure That Fits Your Industry
We’ve powered IT infrastructure solutions for 400+ businesses across industries like e-commerce, healthcare, and finance. Our expertise helps companies optimize performance, scale efficiently, and deliver fast, reliable applications that drive real business results.
| Healthcare | Hospitals rely on reliable infrastructure to keep systems like EHR, diagnostic tools, and patient portals running 24/7. We ensure medical data is stored securely, shared in real time, and remains HIPAA-compliant. Example: A hospital uses high-availability servers and secure storage to instantly route MRI scans to radiologists and sync reports with EMR systems—helping doctors make faster, informed decisions without delays or compliance issues. |
| Transportation | Fast-moving fleets need real-time data and uninterrupted connectivity. We set up edge infrastructure and SD-WAN so transport companies can monitor vehicles, optimize routes, and respond to road changes instantly. Example: A logistics firm uses edge devices in trucks to track speed, fuel, and location. The system auto-updates routes based on traffic or weather, cutting delivery delays and reducing fuel costs. |
| Energy | Utility companies need real-time insights to manage grid operations and prevent outages. We build infrastructure that processes sensor data instantly and predicts demand surges before they cause failures. Example: An energy provider uses real-time data from substations to forecast load spikes. The system auto-adjusts power distribution to prevent blackouts and improve service reliability. |
| Retail | Retailers depend on connected systems to manage inventory, track sales, and deliver fast customer service. We build centralized platforms that sync data across locations and automate stock management. Example: A retail chain syncs inventory across 200+ stores in real time. As items sell, systems update stock, trigger restocking, and help staff avoid out-of-stock scenarios at checkout. |
| Insurance | Insurers need secure, always-on systems to handle claims, detect fraud, and stay compliant. We build high-availability infrastructure that supports real-time claim processing and secure data handling. Example: An insurance firm runs a policyholder portal with guaranteed uptime. Incoming claims are automatically scored for fraud, and all actions are logged for compliance audits. |
| Agriculture | Modern farming relies on real-time data from fields. We build IoT-ready infrastructure that collects sensor inputs, filters data at the edge, and sends key insights to the cloud. Example: A smart farm system tracks soil moisture through sensors. It adjusts irrigation schedules automatically and alerts farmers before crops face water stress. |
| Education | Ed-tech platforms require scalable infrastructure to support online learning at any scale. We provide cloud-based systems that handle content delivery, live classes, and assessments. Example: An online education platform supports thousands of exam takers simultaneously. It runs AI-powered evaluations and scales automatically during peak periods—without slowing down. |
What to expect working with us.
We transform companies!
Codewave is an award-winning company that transforms businesses by generating ideas, building products, and accelerating growth.
Frequently asked questions
IT infrastructure services involve the hardware, software, networks, and facilities needed to run IT operations. These services ensure systems are reliable, secure, and scalable, providing essential support for business activities.
IT infrastructure supports business operations by enabling secure data management, communication, and processing. It enhances performance, productivity, and scalability, ensuring your systems can grow as your business evolves.
IT infrastructure includes physical hardware (servers, storage devices), software (operating systems, applications), network systems (routers, switches), and data centers. These components work together to support business activities efficiently.
Efficient IT infrastructure boosts performance by ensuring fast, secure, and uninterrupted access to business-critical applications and data. A robust setup reduces downtime and improves overall operational efficiency, supporting business growth.
Businesses across all industries benefit from IT infrastructure services, including healthcare, finance, retail, and education. These services help organizations manage data, streamline communication, and support critical business operations, no matter the sector.
Our IT infrastructure services focus on real-time monitoring, proactive maintenance, and seamless integration. We design and implement scalable, secure infrastructures that keep your systems running efficiently and cost-effectively.
Codewave incorporates Zero Trust principles, endpoint monitoring, and identity management tools like Okta and CrowdStrike Falcon to secure networks. We actively monitor for threats and configure firewalls to protect your data from unauthorized access.
We utilize tools like Terraform for automation and HashiCorp Vault for secret management. These tools ensure consistent infrastructure provisioning and secure management of sensitive data across all environments.
We design infrastructure that scales automatically based on your needs. We use containerization and cloud-native solutions to provide flexible, on-demand resources that grow with your business without disrupting performance.
We integrate performance monitoring tools like Datadog to track metrics, logs, and traces in real-time. We define service-level objectives (SLOs) and set up alerts for quick responses, ensuring system uptime and reliability.
Codewave employs disaster recovery strategies and tools like Veeam and Zerto for real-time workload replication. This approach ensures rapid recovery, minimizing downtime and ensuring critical systems are restored within predefined recovery points.
We deliver IT infrastructure services that prioritize reliability, security, and scalability. Our proven expertise in automation, monitoring, and proactive management ensures that your systems run optimally, supporting your business’s long-term success.
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