Insurance Software Solution
P&C Insurance Software Solutions
Smart Insurance Protection for Property & Casualty
The insurance industry is under pressure like never before – slow claims, frauds, disconnected systems, and outdated processes frustrate customers, resulting in lost trust and cancellations. When expectations like faster claims processing and seamless experiences aren’t met, customer loyalty weakens, churn increases, and growth slows.
Automate claims management, simplify underwriting and policy administration—all while providing delightful customer experiences. We architect and build scalable cloud-based platforms with AI-ML improving fraud detection, predictions & decision-making.
Let Codewave help you stay ahead of the curve by delivering smarter, faster, and more reliable P&C insurance solutions.
50%
Faster Claims
100%
Billing Accuracy
2x
Fraud Detection Accuracy
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Make claims handling fast, accurate, and simple with a custom P&C insurance claims software. We use AI to automate claims intake, reduce manual data entry and speed up the initial process. Machine learning helps us to flag inconsistencies for claims verification— improve the accuracy of assessments and reduce fraud. Cloud infrastructure scales to handle more claims as your business grows for smooth processing even during high-demand periods.
For example, when a customer submits a car accident claim, our system automates verification and assessments, reducing decisioning/approval time by 50%. This results in quicker decisions, higher customer satisfaction, at lower operational costs.
Automate the policy management lifecycle, from issuance to renewal. We use Robotic Process Automation (RPA) for policy creation and updates, eliminating manual data entry and speeding up the process. We ensure renewals are completed on time to reduce risk of missed opportunities. For data management and storage, we rely on cloud-based platforms like AWS for secure access to policy information and scalability as your business grows.
For example, when a customer requests a policy renewal, the system automatically updates their coverage details, calculates the premium, and generates a renewal document. This reduces processing time by half, ensuring the customer gets their updated policy quickly and accurately.
Manual processes and insufficient data shouldn’t delay underwriting decisions–with AI assisted automation for risk assessment you can connect the dots, validate & make sense of data, and make faster, informed decisions.
We use automated systems to collect data from customer records, claims history, IoT devices, and even external sources–geospatial and socioeconomic datasets. TensorFlow and PyTorch analyze data, uncover patterns, and assess risks accurately.
SpaCy and AWS Comprehend analyze legal documents and claims to provide clear insights. Blockchain secures underwriting records to keep data tamper-proof and transparent. IBM Watson OpenScale provides clear explanations of AI decisions, enabling underwriters to make confident choices.
We integrate policy management systems with payment gateways to automate invoicing, premium collections, and claims payouts. AWS offers secure, real-time data management for all financial transactions to be processed accurately and without delays. This reduces manual intervention and enhances operational efficiency.
For example, when a customer’s health insurance premium is due, the system generates the invoice with the correct amount and sends it to the customer. The payment is processed through a secure gateway and confirmed within seconds.
Nearly half of all customers (46%) expect a response to their queries within 4 hours. Delayed follow-ups or slow replies lose customers’ trust.
We integrate CRM systems with policy management to get a 360-degree view of your customers’ profile and journeys. We use Salesforce to automate follow-ups, so no customer query is left unanswered, while HubSpot helps trigger notifications at the right moments, improving customer engagement. Intercom enhances real-time communication, providing instant responses and driving better customer retention.
For example, when a customer submits a car insurance claim, the system updates their CRM profile with the claim details — the date, damage type, and repair estimate, does an initial analysis of the customer history and simplifies further steps that need holistic understanding and action.
70% of financial losses stem from poorly managed risks. Risk management software identifies, assesses, and mitigates risks with precision.
We use AI to analyze vast amounts of data and identify potential risks in real-time, ensuring you’re always ahead of the curve. Predictive analytics helps spot patterns and trends to reduce chances of future claims and minimize potential losses. Catastrophe modeling tools help simulate extreme events, such as floods and earthquakes, to assess potential exposure and optimize coverage strategies.
For example, when a policyholder submits multiple high-value claims for property damage, the system automatically flags the case as high-risk. AI analyzes the claim history, detects discrepancies in the supporting documents and recommends further investigation.
Policyholder satisfaction hinges on easy, convenient access to their policy information. We enable self-service maintenance where policyholders can interact with Video AI Bot Agents, get information or perform things like updating addresses and modify preferences.
Salesforce helps to manage policyholder data, mobile-friendly online forms for quick updates, and AWS for secure, scalable data storage. Twilio and Zendesk ensure consistent, personalized communication across phone, online, mobile, and mail channels, providing a unified experience for your customers.
Insurance Software That Adapts to Your Business
We know your daily hurdles— managing policies, processing claims, or delighting customers.
Custom Solutions, Not Templates
We don’t rely on generic templates. We use a design-thinking approach to understand your business workflows, challenges, and goals. We use tools like Miro and Lucidchart for journey mapping, service blueprints and identify pain points.
We don’t recommend any technology without a purpose & alignment to your business KPIs. For example, machine learning helps us to improve fraud detection, ensure accurate and efficient claim processing.
Collaboration That Gives You Control
Collaboration is key, and we keep you involved throughout the solution development process. Jira, Trello, and our internal system, Glue let us manage backlogs, tasks, track progress, and ensure everyone is aligned. Our cNPS team ensures that your feedback is gathered every milestone and incorporated as the product evolves based on your needs and priorities.
Agile Development for Flexibility
Agile methodology allows us to adapt quickly to your evolving needs. With scrum rituals and regular sprints, we deliver incremental business value to your business. This ensures that the final product meets both market demands and user expectations while reducing time-to-market.
Proactive Performance Optimization
We ensure your P&C insurance software systems run smoothly under varying conditions. AWS for cloud infrastructure and New Relic for performance monitoring, to proactively optimize the system for speed, reliability, and scalability. This allows you to manage high volumes of data and transactions without sacrificing performance.
Design Thinking
Our approach starts by understanding user pain points through persona development and user journey mapping. We design intuitive features that address real user needs. For example, we streamline claims submission processes by identifying bottlenecks and removing friction– faster claims resolutions and better user satisfaction.
Intelligent Automation with Human Oversight
We take a different approach with automation. Instead of fully relying on AI, we combine it with human oversight to ensure quality and accuracy. For instance, AI quickly analyses cases, risks and informs claim processing, assisting your team to review risks before approval. This keeps things moving fast without sacrificing the human judgment needed to avoid mistakes or fraud.
Let’s Make Your Insurance Processes a Breeze.
Insurance Solutions for Every Industry
Industry | How it works |
Simplify policy management and claims processing for health insurance, ensuring compliance with regulatory standards and efficient claims handling. | |
Optimize risk management and coverage for energy companies, including renewable energy projects, utilities, and energy infrastructure, with seamless policy management and claims automation. | |
Better risk assessment and compliance for financial services with automated underwriting, claims management, and fraud detection tools, ensuring security and accuracy in financial policies. | |
Automate claims handling, vehicle, freight, and cargo insurance policies, optimizing risk management and improving customer service for transportation businesses. |
We transform companies!
Codewave is an award-winning company that transforms businesses by generating ideas, building products, and accelerating growth.
What to expect working with us.
Frequently asked questions
P&C Insurance Software is a specialized software solution designed to help insurance companies manage their property and casualty policies, claims, billing, and customer interactions efficiently. It automates key processes and enhances customer experience.
Our P&C software automates claims intake, verification, and approval, reducing manual errors and processing time. It uses AI-driven tools for fraud detection and predictive analytics, improving decision-making and accelerating claim resolution.
Yes, by automating repetitive tasks such as claims processing, billing, and policy management, the software reduces manual work, minimizes errors, and improves operational efficiency, ultimately reducing overhead costs.
Absolutely! Our P&C insurance software is fully customizable to meet the specific needs of your business. Whether it’s for policy creation, claims management, or customer service, we tailor the solution to fit your unique workflows.
Our software is built with high-level security features, including data encryption, multi-factor authentication, and cloud-based infrastructure to ensure that all sensitive data, such as customer information and financial transactions, is fully protected.
The software empowers policyholders with self-service portals, allowing them to easily manage their policies, file claims, and make payments. It provides seamless omnichannel communication, ensuring that customers have a consistent experience across phone, online, and mobile platforms.
Yes, our P&C insurance software is built on cloud-based platforms that allow for seamless scalability. Whether you’re handling 1,000 or 100,000 policies, the software adjusts to meet your growing business needs.
Implementation time depends on the complexity of your needs and the level of customization required. On average, it takes between 3 to 6 months to deploy and fully integrate the software into your business operations.
Yes, we provide ongoing support and maintenance services. This includes software updates, troubleshooting, and user training to ensure that your systems remain up-to-date and optimized for performance.
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