Artificial Intelligence Consulting Services
Design-Led AI Consulting for SMEs and Startups
AI Consulting: Confusion to Confidence
Your competitors leveraging AI are accelerating ahead, maximizing delight, value and improving decision-making. But you’re stuck with the same old problems, repeating and looming bigger than before. You know AI is the answer—but where do you start & how do you do the right thing?
Codewave AI consulting resolves the confusion. We start by examining your pain points – such as manual data processing hogging resources, random sales predictions affecting revenue, or customer support backlogs affecting NPS.
Think of a retail store manager who needs to decide how many winter coats to stock. Instead of guessing based on last year’s numbers, AI can analyze weather forecasts, social media trends, and historical sales to suggest precise ordering quantities. That’s the power of AI—turn everyday business headaches into opportunities for growth.
Success Indicators:
4 Hours → 15 Minutes
Data Processing Time
10 Sec
Customer responses
90%+
Accuracy in forecasts
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AI Consulting That Drives Tangible Business Outcomes
Is your business struggling to use AI effectively? You need clear, practical guidance to turn AI potential into real results.
We begin with need sensing. Our approach begins with need sensing through discovery workshops. These sessions help us identify critical areas of your business that need meaningful transformation (sales, marketing, operations, customer service, hiring etc) and create detailed journey maps and service blueprints. This allows us to pinpoint current challenges and visualize the desired future state of your operations.
For example, to enhance your Customer Effort Score (CES) or Customer Satisfaction (CSAT), we analyze existing customer interactions to identify pain points. We then come up with AI solutions, such as an AI Copilot or dedicated agent, designed to transform moments of frustration into delightful experiences.
Inconsistent data formats and data silos hinder your ability to extract valuable insights and drive growth. We use SQL and Python to evaluate and cleanse your data to fix this. Pandas and Talend help us to merge data from various sources into a unified system. Apache Hadoop ensures your data is scalable and accessible, providing a solid foundation for your AI initiatives.
For example, imagine a retail business trying to unify customer purchase data from online and in-store channels. The process identifies inconsistencies, cleans up missing entries, and organizes data in a standardized format–accurately predicts customer preferences and optimizes marketing campaigns.
Want to create human-like video AI bots to speak to your customers or simplify generating software code? Our consultants identify areas where generative AI provides maximum value. OpenAI’s GPT generates dynamic content be it realtime customer communication, marketing, or documentation. MidJourney assists in creating visual designs, while DALL·E produces unique imagery tailored to your needs. These tools are integrated seamlessly to enhance workflows and achieve impactful results.
For example, imagine a hospitality brand launching a new campaign. Generative AI crafts personalized promotional emails, designs custom visuals for social media and generates engaging ad copy based on audience preferences.
We eliminate the guesswork and ensure critical business decisions are backed by reliable data analysis.
We use Power BI and Tableau to visualize data trends and Python-based machine learning models to analyze patterns and forecast outcomes. These insights integrate seamlessly into workflows, enabling faster, more effective decision-making.
For example, a manufacturing company struggling with production inefficiencies can benefit from AI-driven insights. The system recommends optimized schedules by analyzing equipment performance and demand forecasts, reducing downtime and cutting operational costs.
Hyperautomation consulting enables businesses to simplify repetitive processes, reduce manual effort, and improve operational efficiency. It combines AI, machine learning, and robotic process automation (RPA) to create end-to-end automated workflows.
The process focuses on identifying automation opportunities across your operations. Using RPA platforms like UiPath and machine learning algorithms, our consultants design workflows that integrate seamlessly into your systems. This approach accelerates processes, enhances accuracy, and frees up resources for strategic tasks.
For example, imagine a travel agency automating the process of sending itinerary confirmations to clients. Hyperautomation integrates booking systems with automated email tools, ensuring clients receive accurate details instantly, reducing manual effort and improving customer delight.
Poorly trained models often lead to unreliable predictions, incorrect actions and missed opportunities, so continuous training and optimization is crucial for extracting maximum value from AI.
Our team uses advanced frameworks like PyTorch and Scikit-learn to develop and fine-tune models based on your business needs. Regular performance evaluations and retraining cycles ensure the models adapt to changing data patterns and deliver consistent results.
For example, imagine a retailer improving its demand forecasting model. By optimizing the model with updated seasonal trends, customer data and even external datasets like weather, it predicts inventory requirements more accurately, reducing stockouts and overstocking.
Seamlessly integrate AI models into your existing operational workflows, ensuring maximum impact of your AI efforts. Many businesses face challenges in seamlessly embedding AI solutions into their existing systems, which can limit the value AI provides.
Our consultants work on deploying AI into your applications to ensure it integrates with your ERP, CRM, and other systems. We use AWS SageMaker to facilitate a smooth deployment process.
For example, imagine a hospital integrating an AI-powered scheduling tool into its existing systems. The AI syncs with patient records and staff availability, creating optimized schedules that reduce wait times and enhance operational efficiency.
AI ethics and compliance advisory ensures your AI solutions are transparent, fair, and aligned with regulatory standards. Non-compliance can lead to reputational risks, legal challenges, and customer distrust.
Our AI Consultants establish guidelines and frameworks to ensure ethical AI implementation. They use IBM AI Fairness 360 to assess bias, while compliance checks address standards such as GDPR, HIPAA, and industry-specific regulations.
For example, imagine a financial institution deploying an AI credit risk assessment tool. Consultants validate the tool to ensure it doesn’t discriminate against applicants based on gender or ethnicity, aligning with regulatory and ethical standards while building customer trust.
Outcomes-first AI Interventions
Integrating AI into your business for impact, requires a structured approach. Our process focuses on understanding your needs, developing a clear strategy, and ensuring tight implementation to drive real results. Here’s how we do it:
Vision Alignment: Why, Who, What, How
The first step is understanding your business objectives, challenges, and how AI fits into your vision. We define key problems AI can solve and align the AI strategy with your goals. Tools like Miro help us create service blueprints and visualize the future, while Jira tracks tasks and milestones to ensure ideas are executed effectively.
User Empathy: Personas, Journey Maps
We focus on understanding user behavior to ensure the AI solution fits your audience. By developing detailed personas and mapping out user journeys, we ensure the AI system serves real needs of users and the business. Google Analytics gives insights into user behavior, while Hotjar helps us gather real-time feedback, enhancing the user-centric design. We also implement custom tracking to monitor your business KPIs that matter.
Business Impact: KPI Mapping
We align on your Business success criteria - what a successful business means to you. We agree on the metrics that can indicate you’re succeeding, such as improved cNPS or customer engagement or reduced time/cost. Power BI helps us to track these KPIs in real time, while Google Data Studio helps generate custom reports, providing clear insights into the business impact after implementing the AI solution.
Build, Launch, Test: Iteratively Evolve
After mapping out the strategy, we begin developing and deploying your AI solution. We use GitHub for version control and collaboration, AWS SageMaker for building and deploying machine learning models, and Kubernetes for scalable deployment, ensuring the system continuously improves based on real-world data and feedback.
Industry-Specific AI Consulting Services
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Tech Stack That Drive Our Consulting Success
AI Strategy & Design | TensorFlow, PyTorch, IBM Watson, Google AI Platform, OpenAI |
Data Collection & Integration | Apache Kafka, Google Pub/Sub, AWS Kinesis, Apache NiFi |
Data Cleaning & Transformation | Pandas, Apache Spark, Trifacta, Alteryx, Databricks |
AI Model Development & Training | Jupyter Notebooks, MLflow, Keras, TensorFlow, PyTorch |
Model Deployment & Integration | Docker, Kubernetes, TensorFlow Serving, AWS SageMaker, BentoML |
Cloud Platforms & Infrastructure | AWS, Google Cloud Platform, Microsoft Azure, IBM Cloud |
Monitoring & Performance | Prometheus, Grafana, New Relic, ELK Stack |
Version Control & CI/CD | Git, GitHub, GitLab CI/CD, DVC |
Security & Compliance | AWS IAM, HashiCorp Vault, Aqua Security, Azure Key Vault |
Testing & Validation | Pytest, Deepchecks, Great Expectations, CheckList |
AI for Automation | H2O.ai, AutoML, DataRobot, Google AutoML |
Clients Don’t Just Trust Us—they Tell the World Why
Our clients are the true measure of our success. They don’t just see the value in our AI consulting—they proudly share how our solutions have transformed their businesses.
View our portfolio!
We transform companies!
Codewave is an award-winning company that transforms businesses by generating ideas, building products, and accelerating growth.
Frequently asked questions
AI can significantly benefit SMEs by automating routine tasks, improving decision-making through data analysis, enhancing customer experiences with personalized interactions, optimizing operations for cost savings, and uncovering new business opportunities. Our design-led AI consulting approach ensures these benefits are tailored to your specific business needs and seamlessly integrated into your existing processes.
Codewave’s AI consulting services stand out due to our unique “UX-first” and design thinking approach. We combine cutting-edge AI technology with human-centered design principles to create solutions that are not only powerful but also intuitive and user-friendly. Our global expertise and focus on SMEs and startups allow us to deliver customized AI strategies that drive tangible business results.
Our integration process begins with a thorough assessment of your current technology stack. We then design AI solutions that complement and enhance your existing systems, using APIs and custom integrations where necessary. Our team works closely with your IT department to ensure smooth implementation, minimal disruption, and maximum compatibility with your current infrastructure.
While our AI consulting services are adaptable to various sectors, we have particular expertise in fintech, healthcare, e-commerce, education, and manufacturing industries. Our global presence allows us to understand diverse market needs and regulatory environments, ensuring AI solutions that are both innovative and compliant.
Data privacy and security are paramount in our AI consulting services. We adhere to global data protection regulations (such as GDPR) and implement robust security measures throughout the AI development process. This includes data encryption, secure cloud storage, access controls, and regular security audits. We also provide guidance on ethical AI use and data governance practices.
The timeline and cost can vary significantly based on the scope and complexity of your AI project. Typically, an initial AI strategy development phase might take 4-6 weeks, while full implementation can range from 3-12 months. We offer flexible engagement models to suit different budgets, from fixed-price projects to time-and-materials contracts. We’ll provide a detailed estimate after our initial consultation and assessment of your specific needs.
AI can dramatically enhance UX by enabling personalized experiences, predictive interfaces, and more intuitive interactions. Our design-led approach ensures that AI is seamlessly integrated into the user experience, making products and services more responsive, efficient, and enjoyable to use. We focus on creating AI-driven designs that feel natural and enhance, rather than complicate, the user journey.
Getting started is easy! Simply schedule a consultation through our website or contact us directly. We’ll begin with a discovery session to understand your business goals and challenges. From there, we’ll conduct an AI readiness assessment and propose a tailored strategy. Our team will guide you through each step, from initial concept to full implementation, ensuring you’re comfortable and informed throughout the process.
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