Ecommerce management services
Managed Services for E-commerce Success
Scale Your eCommerce Business, Leave The Tech To Us
Managing an eCommerce business largely involves handling processing orders blazing fast, ensuring real-time inventory sync, and delivering timely customer support. Any stock delays or order related issues can result in lost sales, and scaling becomes a challenge without the right technological infrastructure.
At Codewave, we provide end-to-end eCommerce – digital business management services that enhance your site’s availability, performance, security, and scalability. We use AI-powered automation to speed up your site and make product searches more accurate for users. Cloud solutions like AWS and Azure auto-scale to prevent downtime, handling traffic spikes with ease.
Our smart checkout enhancements reduce cart abandonment, while real-time search optimization helps customers find products faster. For security, we cover all bases with fraud prevention, bot detection, and PCI-DSS compliance, keeping customer data safe.
Whether you’re on Shopify, Magento, or headless commerce, our integrations ensure seamless order, payment, and inventory management.. Real-time analytics help you track sales trends, abandoned carts, and inventory changes automatically, so you don’t have to.
We also automate everyday tasks like pricing updates and supply chain changes, so your business runs efficiently. Plus, your store stays fast with scalable cloud hosting, even when traffic spikes. You focus on growth—we manage the tech.
Experience the Codewave edge:
40-60%
<10-15%
Same-day or within 24 hours
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More Sales Minus The Drama
With our eCommerce management services, you can stop worrying about eCommerce website downtimes, slowness and technical errors. Your inventory moves 5-10x faster, and your customers get responses in minutes. We handle everything from order processing and supply chain optimization to keeping customer support running smoothly—so you can focus on growing your business without the operational stress.
We conduct a thorough audit of your platform to identify performance bottlenecks, scalability challenges, and security vulnerabilities. Using tools like Google Lighthouse, we evaluate page speed, SEO compliance, and accessibility, while OWASP ZAP helps detect SQL injections, XSS vulnerabilities, and other potential security threats to strengthen your platform.
Our detailed audit reports offer actionable insights, pinpointing issues like API latency, server response failures, and inefficient code. We address these issues immediately with security patches, backend code optimizations, and database performance enhancements to improve your platform’s stability and overall performance.
For example, a luxury watch brand facing high cart abandonment, through a performance audit, might discover an issue with payment gateway integration and slow processing speeds. By resolving these issues, we can speed up transactions and significantly improve conversion rates.
We optimize your website’s UI/UX to simplify navigation, boost user engagement, and create delightful experiences that drive higher conversion rates. Using Figma, we design interactive prototypes for early user testing and validation of user flows. With tools like Hotjar, we track user behavior, identifying drop-offs, scroll depth, and friction points to refine the user journey.
We focus on restructuring layouts to improve content visibility, optimizing CTA placements for higher click-through rates, and ensuring WCAG compliance for accessibility. Additionally, we enhance mobile responsiveness and speed, improving user retention and satisfaction.
For example, a tech gadgets store experiencing low click-through rates on product pages could benefit from a redesigned layout that highlights key features—such as product benefits, customer reviews, and product recommendations—ultimately increasing interactions and sales.
Optimizing your checkout flow is key to reducing drop-offs and increasing conversions. We integrate secure, multi-currency payment solutions like Stripe API, ensuring PCI-DSS compliance for a smooth and secure payment experience. With Google Optimize, we track real-time user behavior to pinpoint friction points in the checkout process, enabling us to make data-driven adjustments to improve the user flow.
We also implement AI-driven fraud detection systems, such as Riskified, to prevent unauthorized transactions and payment failures. Dynamic routing directs payments through the fastest gateways, minimizing latency and improving transaction speed. Real-time error tracking helps flag failed payments, allowing us to resolve issues quickly.
For example, a fashion brand can reduce cart abandonment by offering one-click checkout, automatically applying seasonal discount codes, which enhances customer satisfaction and boosts conversion rates.
We strengthen your platform’s security and ensure full compliance with industry standards. Using Burp Suite, we identify vulnerabilities by simulating real-world attacks, while AWS Shield provides real-time DDoS protection. The Qualys Compliance Suite scans for regulatory non-compliance and security gaps, ensuring your platform meets the highest security standards.
End-to-end encryption safeguards transaction data and customer information, ensuring compliance with PCI DSS and GDPR. Automated compliance checks flag unauthorized configurations instantly, and Role-Based Access Control (RBAC) limits backend access to approved personnel, reducing insider threats and security risks.
For example, a healthcare eCommerce platform handling sensitive patient data would implement stricter encryption protocols and two-factor authentication, ensuring HIPAA compliance and preventing unauthorized access.
Your eCommerce platform should offer precise search results with AI-driven navigation. We use Elasticsearch to index vast product catalogs in milliseconds, ensuring lightning-fast search speeds. NLP-powered search improves query accuracy by recognizing synonyms and user intent.
Our AI-based Recommendation Engine adjusts product filters based on user browsing behavior, while Faceted Search goes beyond typical attributes like brand, price, and specifications, categorizing products by intent, utility, and style. This makes it easier for customers to find exactly what they need with just one click. Additionally, Voice Search APIs like Google Speech-to-Text enable hands-free navigation, improving accessibility for all users.
For example, an electronics retailer uses AI to automatically suggest compatible laptop chargers based on the model searched. NLP refines queries by correcting common typos, such as “Macbook pro chager,” while dynamic filters display only in-stock, fast-shipping options, enhancing the overall shopping experience.
Your eCommerce platform gains speed and scalability with cloud-based architecture. AWS CloudFront caches static content on edge servers, reducing latency and speeding up load times. Kubernetes efficiently manages containerized workloads, ensuring optimal resource scaling.
NGINX Load Balancer distributes traffic evenly, preventing server crashes, while New Relic continuously monitors server performance in real-time to spot and resolve bottlenecks. AWS Auto Scaling adjusts server capacity dynamically to handle traffic surges without compromising performance.
For example, an online fashion marketplace ensures smooth operations during sales events by expanding server capacity and effectively managing traffic surges, providing an uninterrupted user experience.
Refactoring your codebase can significantly improve performance and maintainability. We enhance your architecture by systematically improving code quality, eliminating redundancies, and optimizing execution speed. Tools like SonarQube help us identify code smells, duplicate logic, and inefficiencies, while IntelliJ IDEA automates refactoring to make your code cleaner and more readable.
We also modularize your code, breaking it into smaller, manageable components for easier updates and better scalability. Static code analysis helps detect issues early, preventing performance slowdowns. With continuous integration (CI) pipelines like Jenkins or GitLab CI, your updates are deployed smoothly without disrupting functionality.
For example, an online fashion retailer faced slow API calls and redundant logic in their checkout flow, leading to a frustrating customer experience. After refactoring the code and optimizing API response times, they reduced transaction processing time by 30%, resulting in happier customers and improved retention.
Make your eCommerce platform succeed with efficient catalog management and fulfillment. We use Product Information Management (PIM) systems to ensure accurate product listings across websites, mobile apps, Amazon, eBay, Instagram, and Facebook Shops. Automated SKU mapping helps categorize inventory efficiently, reducing errors in product listings.
AI-powered inventory tracking analyzes sales trends and seasonal demand to prevent stockouts and overstocking. Warehouse Management Systems (WMS) automate the picking, packing, and shipping processes, minimizing errors and delays. Integrations with FedEx and UPS provide live tracking updates and estimated delivery times for a seamless customer experience.
For example, an electronics retailer struggled with slow fulfillment and frequent errors in order processing. By automating inventory updates and leveraging AI-driven stock predictions, they were able to reduce mistakes and improve processing times by 40%. This resulted in fewer returns, faster order fulfillment, and ultimately, higher customer satisfaction.
We ensure your platform’s stability with real-time monitoring, proactive bug fixes, and continuous system maintenance. New Relic tracks server health and database performance. LogRocket captures UI errors for quick debugging. Sentry identifies backend issues and provides error tracking.
Automated alerts detect anomalies before users are affected. Patch management applies security fixes without downtime. Regular performance audits and log analysis prevent recurring bugs and optimize system health.
For instance, an eCommerce platform fixed slow checkouts by resolving database bottlenecks and optimizing queries. Automated alerts helped detect and fix bugs instantly, preventing downtime and ensuring a seamless shopping experience.
What’s Stopping Your eCommerce Growth?
With Codewave’s e-commerce management services, you can focus on delivering delightful CX and boost revenue.
E-commerce Growth Hitting A Plateau?
We deliver end-to-end managed e-commerce services so your business operations can be more agile and you can focus on maximizing customer value. Here’s why you should choose us:
Supercharge your sales with efficient eCommerce management services.
Managing E-commerce Feels Complex?
We use top tools to keep your store running 24/7.
| Storefront & CMS |
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| Inventory & Order Management |
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| Payment & Checkout |
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| Customer Support & Engagement |
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| Analytics & Reporting |
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| Marketing & Automation |
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| Logistics & Fulfillment |
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| Security & Compliance |
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What to expect
What to expect working with us.
We transform companies!
Codewave is an award-winning company that transforms businesses by generating ideas, building products, and accelerating growth.
Frequently asked questions
An e-commerce management service handles core operations like inventory tracking, order fulfillment, customer support, and marketing automation. It helps businesses maintain operational efficiency, reduce costs, and improve customer satisfaction for better revenue growth.
A managed e-commerce service allows businesses to handle large-scale operations without errors. It manages inventory, order processing, and customer experience while providing data-driven insights to make better business decisions and increase profitability.
An e-commerce management company handles inventory control, payment processing, product listing management, customer support, and performance tracking. It ensures timely order fulfillment, manages customer interactions, and analyzes sales data to improve business performance.
These services offer faster order processing, quick support response, and easy return handling. By automating repetitive tasks and improving order accuracy, businesses can deliver better service, reduce errors, and build customer trust and loyalty.
Metrics like inventory turnover ratio, return and refund rates, customer satisfaction score, profit margins, and churn rate help measure operational efficiency. These metrics show how effectively an e-commerce management service handles product availability, customer satisfaction, and revenue growth.
Codewave, an eCommerce management company, uses advanced analytics to track customer behavior, identify purchase patterns, and address pain points. With proactive customer engagement and efficient order handling, we maintain a low churn rate of 5-7% monthly, boosting customer retention.
Codewave offers end-to-end management, from inventory handling and order fulfillment to customer support and data-driven marketing. With real-time tracking and effective product management, we ensure higher customer satisfaction and increased sales for sustainable business growth.
By optimizing inventory management, reducing order errors, and improving customer support response times, Codewave helps businesses increase profit margins between 10-30%. We also implement advanced marketing strategies to drive conversions and customer loyalty.
We use Shopify Plus for store management, NetSuite ERP for inventory and finance, Stripe for secure payments, and Gorgias for customer support. These tools help manage every aspect of your e-commerce business efficiently.
We offer multi-channel support through tools like Freshdesk and Zendesk, ensuring fast responses within 5 minutes via chat and under 24 hours via email. This approach helps improve customer satisfaction and reduces negative reviews.
Codewave offers Ecommerce managed services, working with industries like fashion, electronics, FMCG, and healthcare. Our expertise in handling complex product catalogs, managing bulk orders, and improving customer experience helps businesses scale and grow faster.
Codewave implements automated inventory tracking, data-driven sales forecasting, and real-time customer behavior analysis. By optimizing backend operations and marketing strategies, we help brands handle growing order volumes and expand to new markets without performance issues.
