WebApp_Diagnosis

Web App Diagnosis

Are you a digital first business running 24/7 on the web? Then this quick web app teardown is for you.

WHAT YOU’LL GET

  1. Top 3 User personas & goals – their motivations and frustrations
  2. Top 3 User journeys – the current experience along with emotion mapping
  3. Top 3 User journeys – the desired future experience along with emotion mapping
  4. Business impact mapping (KPIs)
  5. Technology recommendations (performance, security & SEO report)
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Your web app controls the experience people have with your Business – through various stages like onboarding, active usage and exit – delivering the value your product/service promises to deliver. It is extremely critical that the user journeys people have on your web app, throughout their lifetime are hassle free, delightful and valuable.

Our team of design thinking experts will review your web app, critically review each user journey – onboarding experience, first time visit, second and third time visits and repeat usages. You can expect actionable insights from this diagnosis, that’ll help optimize your web app to meet critical KPI targets, towards driving greater engagement, improving customer lifetime value and customer retention.

Our technology experts will review the overall web app performance, speed, responsiveness, security and provide actionable recommendations for your business to scale.

**Some of these activities are collaborative in nature and may require a few sittings with your team, for brainstorming and alignment.

Web app type

Web app for customers only / 5 days, Web apps for more than 2 types of users (customers, vendors etc) / 5 days, Integrated suite of 3-5 apps / 5 days

Payment Terms

This Payment Terms and Refund/Deferral/Cancellation Policy (“Policy”) governs the purchase of Quick Services (“Services”) provided by Codewave Technologies Pvt Ltd listed under the category “Done in a week”. By registering for or purchasing any of the Services, you (“Client”) agree to the terms of this Policy.

1 Payment Terms

1.1.The Client agrees to pay all applicable fees associated with the Services (“Fees”), along with any applicable taxes and additional charges that may accrue in relation to the Client’s purchase of Services.

1.2. Fees are payable in advance through the Razorpay payment gateway. Various payment modes are available for the Client’s convenience.

1.3. All Fees, taxes, and other charges are payable in United States Dollars (USD).

Service Initiation

2.1. Upon payment, Codewave Technologies Pvt Ltd will contact the Client within seventy-two (72) hours to schedule the initiation date for the delivery of the Services. The Client may select a start date within sixty (60) days from the date of purchase.

Refunds and Deferrals

3.1. If Codewave Technologies Pvt Ltd is unable to deliver the Services within the agreed timeframe of zero (0) to sixty (60) days from the date of purchase, the Client is entitled to a full refund of the Fees paid. The refund will be processed within 5 – 7 working days, and the Client will receive email confirmation of the transaction cancellation.

Cancellations

4.1. Once a service initiation date is confirmed and dates are blocked, all Fees become non-refundable and non-transferable.

4.2. Any requests for changes or cancellations after the dates have been blocked will incur a processing fee equivalent to fifty percent (50%) of the total Fees paid.

4.3. To request a deferral, or cancellation, or to make an inquiry, please contact Codewave Technologies Pvt Ltd
at hello@codewave.com or +91 8971824910.

General Provisions

5.1. This Policy is subject to change without prior notice. The latest version of the Policy, including amendments if any will be available on our website.

5.2. Codewave Technologies Pvt Ltd is committed to protecting the privacy and security of the Client’s business information and will be signing off on a mutual NDA (Non-Disclosure Agreement) prior to starting the service. The Client’s proprietary data (if any) will be used solely to provide the Services, process payments, and for any other purpose to which the Client has expressly consented.

5.3.In the event of a dispute, efforts will be made for an amicable resolution. If unresolved, disputes shall be subject to arbitration in accordance with the laws of the jurisdiction in which Codewave Technologies Pvt Ltd operates.

Company Address
Codewave – Design Thinking Led Digital Transformation Services

3rd floor, Meu Square, 174/1, Bannerghatta Rd, above Tanishq, Dollar Layout, Phase 4, J. P. Nagar, Bengaluru, Karnataka 560076

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