Web App Diagnosis

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Are you a digital first business running 24/7 on the web? Then this quick web app teardown is for you.

WHAT YOU’LL GET

  1. Top 3 User personas & goals – their motivations and frustrations
  2. Top 3 User journeys – the current experience along with emotion mapping
  3. Top 3 User journeys – the desired future experience along with emotion mapping
  4. Business impact mapping (KPIs)
  5. Technology recommendations (performance, security & SEO report)
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Your web app controls the experience people have with your Business – through various stages like onboarding, active usage and exit – delivering the value your product/service promises to deliver. It is extremely critical that the user journeys people have on your web app, throughout their lifetime are hassle free, delightful and valuable.

Our team of design thinking experts will review your web app, critically review each user journey – onboarding experience, first time visit, second and third time visits and repeat usages. You can expect actionable insights from this diagnosis, that’ll help optimize your web app to meet critical KPI targets, towards driving greater engagement, improving customer lifetime value and customer retention.

Our technology experts will review the overall web app performance, speed, responsiveness, security and provide actionable recommendations for your business to scale.

**Some of these activities are collaborative in nature and may require a few sittings with your team, for brainstorming and alignment.

Web app type

Web app for customers only / 5 days, Web apps for more than 2 types of users (customers, vendors etc) / 5 days, Integrated suite of 3-5 apps / 5 days