Travel
Hyper-connected industries dynamically converging to meet human needs
Revitalising travel, tourism & hospitality with hyper personalization & custom journey design
“Digital” in travel and tourism sector, has shifted from a “tour operator” first approach to a profoundly personal “traveler centric” approach. The power of choice – from deciding places to go, when to go – to designing the journey, customizing food & stay; the power is back in the hands of travellers. Tailormade tours are becoming the norm and businesses offering leisure travel services – are experiencing brutal competition to gain attention of modern day travelers and market share.
Tour operators, roadways, railways, airlines, hotels and ground transport service providers have got to stay on top of their game, embrace digital collaboration with multiple businesses. Most importantly stay aware of how technological advancements is changing the face of leisure travel locally and globally.
For example, Campervan holidays and experiences (a new category of leisure travel in India), right from it’s initial market entry stages – is coming in with a high degree of digital-social integration and infotainment, ready for today’s Insta-hyper generation. What took over a decade for traditional hotel businesses to implement, today’s new travel products and services – are coming in fully loaded with.
Success stories
Our offerings for travel & hospitality businesses :
Online travel planning & booking app development
Traveler profiling based on consumer interaction with varied lifestyle brands
Customization of journeys and destination experiences
Booking process simplification & operational efficiency
Dynamic inventory management, demand-supply based pricing
Smart payment enablement and technology integrations
Cloud & edge development, web/mobile application development
Data mining, predictive analytics & AI aided systems development
Integrated online platform development & GDS integrations
Marketing process automation system development
Smart vehicle console and mobile app integrations
Digital infrastructure consultation
We help travel & hospitality businesses/brands seamlessly integrate modern digital platforms & advanced online capabilities to offer end to end trip inspiration, discovery, planning & booking, to serve domestic & international travelers at a large scale. We also aid in developing digital marketing assets (websites & mobile apps, promotional product, services, and tour landing pages, etc) specific to target market(s) to attract travelers & inspire them with localized, personalized content.
More trends on today's travel consumer:
Why take action now?
Travel & tourism Globally contributed more than 8 trillions
The travel and tourism business is a $1.2 trillion industry
From 2009 to 2017, US cruise passengers grew from 10.4 million to 12.4 million—helping drive industry revenue growth from $12 billion to $18 billion.
From 2009 to 2017, US hotel gross bookings grew from $116 billion to $185 billion
US Airline revenue jumped from $155 billion to $222 billion in 2018.
83% americans prefer booking their vacation transport online
88% americans prefer booking hotels online
Cruise industry revenue worldwide – 35Bn
Global hotel industry total retail value 570Bn
Number of international tourist arrivals worldwide – 1,323 Mn
Percentage of americans who would consider tour to India – 7%
Today, your digital strategy could involve participation and integration of multiple industries and cross-pollination of ideas and offerings.
There’s high levels of integration, collaboration and interoperability made possible with technologies like Blockchain. Also, fluctuation in demand for one industry could impact others. For example, rising demand for food delivery at the door, increased the demand for 2-wheeler transport to solve the ‘last-mile-connectivity’ problem and the demand for fractional ownership of bikes.
Multi-industry collaborations or cross-domain integrations are becoming the new norm, to thrive in today’s “Intelligence first” era, businesses need to embrace this change and exploit advanced digital technologies to participate in consistently delivering maximum consumer value.
Frequently asked questions
The panoramic view of travel startups include ticket booking apps for air, train, bus, accomodation, and luxury/adventure tourism experiences; ride sharing & tracking apps; check-in & boarding mobile solutions; travel planning and management; tour vehicle booking; CRM; ecommerce & marketplace for ad-hoc serivices; GDS APIs; map apps for finding travel essentials and emergency services like nearby hospitals, food, restaurant, gas, EV charging stations; community for travellers; etc. To develop travel apps go through extensive design thinking workshop by codewave to validate, polish and define requirements; and to get a good understanding of what exactly the customers want and what you need to build. Next, design & develop a secure, scalable, fast architecture in the cloud, IoT, and edge – depending on your requirements. Use devsecops led agile development approach. Launch, and then, continuously, keep iterating your product to make it better.
Travel app development cost depends on your app’s complexity. An app like booking.com will cost $120,000, CNT will cost $90,000, AvantStay, TripActions, Uber, Oyo, Ola, Turo, Sonder like apps fall in the range $100,000 to $250,000 depending on the use case. For VR & AR features in your app, you will have to add extra $150,000 to your travel app development budget.
VR powered virtual tours, AR guides, smart contactless payments, AI chatbots, cybersecurity, biometrics fro contactless check-ins & checkouts, AR powered graphical overlays and CV are some prominent trends in 2023. Drone camera recording, metaverse, and NFTs are some other travelTech trends worth noticing. Robots in concierge roles to greet guests, serve room hotel rooms, premise cleaning robots, security checking robot, auto-following robot luggage cases, are in trend as well. Post the pandemic, the travel world is again spreading its wings, but now we are entering into recession in 2022/23. Travel industry is predicted to take a hit in the second/third quarter of the financial year. But pandemic and recession is temporary, travel is permanent.
Login/register user flow; UDM; Currency converter; map integrations & GPS; payment gateway; place, product, experience listing & search feature; trip itinerary planning feature; reviews & recommendations; push notifications; trending deals; virtual tour; spending analysis; social media integration; ticket booking; complaint & customer redressal; location based emergency services, voice based navigation and services booking, contactless check-in / checkout are some of the must include features to have in your travel & tourism app.
