Download The AX Guide For Building Sticky AI Experiences In 2026
For AI products, services and solutions, building is the new designing. Most teams get this wrong. They over-design and under-build. You can't just design your way to a sticky AI experience. Design falls short without building and testing with real users. The best AI products aren't designed into existence. They're built, tested and iterated.
That's why we defined a new discipline. AX: AI Experience Design and Development. A set of principles for designing and building AI products, services and solutions that humans actually trust and keep coming back to. Here's your practical guide to see where you stand, what your AI is missing, and what you need to do to succeed.
What's inside?
A practical guide for product teams, design thinkers and business leaders who want AI to earn trust, not just attention.
- AX Principles To Earn Trust
Six principles that define how your AI needs to feel before a user decides to come back. Dependable. Contextual. Invisible. Simple. Relevant. Responsible. - AX Principles To Sustain Trust
Six principles that define what your AI needs to do to become a permanent habit. Infers. Unblocks. Acts. Relieves. Learns. Adapts. - The AX Development Framework
How to build sticky AI products using QuantumAgile by Codewave. Sense. Build. Iterate. Collapsing weeks into days. - New Measures of AX Success
Eight signals that tell you whether your AI is genuinely working, not just being used. From repeat daily usage to fewer briefs to time saved. - AX In Practice
Two practical paths — new product development and process automation — with the exact focus, signals, risks and success markers for each.