Ongoing maintenance services for all your software be it web, mobile or cloud with a dedicated tech executive assigned to your account. Any technical consultation or advice, anytime.
Do you need someone to handle promotions or campaigns on your website? Wish you had someone to help you update content or images, a call away? Would you have someone else take the risk of virus attacks, app crashes or page not found errors? We offer dedicated maintenance services to answer these questions and do all the worrying for you.
1) Perform initial software audit of your website(s) or application(s) that will include complete review, taking a formal handover of the code-base from your team and understanding existing CMS (content management system) controls if any.
2) Assign a dedicated tech executive, who will be the single point of contact for all requests in addition to our monthly maintenance services.
3) Help you with editing, revising or updating text or graphic content on an ongoing basis.
4) Monitor your website(s) and application(s) on a daily basis to ensure everything is working as it should, check compatibility on all browsers / devices and upgrade plugins where necessary.
5) In case of downtimes, help you by liaising with your website hosting company and sort out the situation as quickly as possible.
6) Provide protection against hackers from gaining access to your site, protect your emails from spam attacks and ensure regular backup of your site so it can be fully restored in case of loss.
7) Provide any technical consultation, advice or issue resolution anytime you need.